New issue
Advanced search Search tips
Note: Color blocks (like █ or █) mean that a user may not be available. Tooltip shows the reason.

Issue 801434 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Jan 2018
Cc:
█ sc00335...@techmahindra.com
█ vamshi.k...@techmahindra.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



Sign in to add a comment

Chrome print dialog doesn't have an option for double-sided printing

Reported by 93m4qau...@gmail.com, Jan 12 2018 
UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36

Steps to reproduce the problem:
1. Open a webpage long enough to require more than 1 page if printed, such as the Chromium Security Brag Sheet.
2. Press Ctrl+P.
3. Look for an option to print double-sided.

What is the expected behavior?
The Chrome print dialog has an option for double-sided printing.

What went wrong?
The Chrome print dialog doesn't have an option anywhere for double-sided printing, so the only way to print double-sided is to print with the system (Windows) print dialog. As in the case of the Security Brag Sheet, it was only 2 pages, so it could have fit on only 1 sheet if double-sided - but instead the lack of the option for double-sided printing would cause it to need to take up 2 sheets of paper (or twice as much footprint on forests).

Did this work before? No 

Chrome version: 63.0.3239.132  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:

Comment 1 by sc00335...@techmahindra.com, Jan 12 2018

Cc: sc00335...@techmahindra.com
Components: Internals>Printing
Labels: Needs-Triage-M63 Triaged-ET Needs-Feedback
Reporter@ Thanks for the issue.

Tested this issue on Windows 10 and Ubuntu 14.04 using the latest Canary 65.0.3319.0 and Stable 63.0.3239.132 and by by following the below steps, the observations are

1. Launched Chrome and opened a webpage which has more than 2 pages and hit Ctrl+P.

- On connecting the system to a printer which is accessible - we can see the Two sided option with a check box.
- If the system is not connected to a printer, the two sided option is not seen.

Attached are the screen shots for reference.

Reporter@ Can you please retry this issue by connecting the system to a printer which is accessible and updated the thread with the observations.

Thanks..
without-printer.jpg
194 KB View Download
with-printer.JPG
105 KB View Download

Comment 2 by rbpotter@chromium.org, Jan 12 2018 

If you are seeing this problem when a duplex capable printer is selected in the Print Preview dialog, the issue might be that Chrome is not able to detect that specific printer's ability to print in duplex. In that case, it would help to know what printer and driver you are using.

Comment 3 by thestig@chromium.org, Jan 12 2018

Labels: -Pri-2 -Type-Feature Pri-3 Type-Bug

Comment 4 by 93m4qau...@gmail.com, Jan 16 2018 

I frequently open the print dialog before connecting to the printer, so that might be the problem.
Project Member

Comment 5 by sheriffbot@chromium.org, Jan 16 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by sc00335...@techmahindra.com, Jan 17 2018

Labels: Needs-Feedback
@Reporter: As per comment#2 could you please let s know the details of printer and driver you are using. And also let us know if the issue fixes if you open print dialog after connecting to printer. This would help in triaging issue further.

Thanks!

Comment 7 by 93m4qau...@gmail.com, Jan 20 2018 

This issue can be a WontFix.
Project Member

Comment 8 by sheriffbot@chromium.org, Jan 20 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 9 by thestig@chromium.org, Jan 20 2018

Status: WontFix (was: Unconfirmed)
Done.

Comment 10 by vamshi.k...@techmahindra.com, Jan 22 2018

Cc: vamshi.k...@techmahindra.com
 Issue 803359  has been merged into this issue.
►

Sign in to add a comment