Cfm client side issue: Mirrored image when using Logitech PTZ Pro camera |
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Issue descriptionChromeOS version: 61.0.3163.124 and 63.0.3239.50 Cfm device model: ASUS Chromebox CN62 / PTZ Pro Logitech Case#: 14041081 Description: Customer reporting that on some Large Room CFMs, the PTZ Pro Logitech Cameras are displaying mirrored image on the selfview and the sending view on the remote side (viewer) causing difficulties presenting whiteboard correctly to the remote side Steps to reproduce: - Join a Hangout (either from a CFM or from a Web browser) Current Behavior / Reproduction: - Mirrored image on the selfview and the sending view on the remote side (viewer) Expected Behavior: - To be able to present without mirroring to the viewers Drive link to logs: https://drive.google.com/open?id=1pXMOAU5m7YtPrO6jcIP_VDqOh7hP0EO6 Screenshots https://drive.google.com/open?id=1yjHStSw3GSPvsBAI5eQycqonqAKbeS1l (mirrored) https://drive.google.com/open?id=1KydzN_xAmlob0G5WWH3AeptXYCScfq0I (mirrored) https://drive.google.com/open?id=1YsRUZ0ISWWyGdGI4JZo6KziThELE2p7C (different camera, working OK) - Isolated to: Logitech PTZ Pro camera - Devices S/N: - H4MSCX005450 - H4MSCX005733 - H4MSCX005702 - Serial Number of Camera: 1714LZ043JY8 Model: V-U0035 P/N: 860-000481
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Jan 11 2018
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Jan 11 2018
Does the Logitech PTZ Pro camera have the same issue when connected to a Windows and Mac machine? I suspect the video stream generated by this camera is mirrored. I see there's a mirror button on the remote controller of this camera: https://www.logitech.com/assets/53099/3/ptz-pro-camera-setup-guide.pdf, and I wonder if it makes a difference in this case. I don't have Logitech PTZ Pro camera on my hand. Can someone check if my guess above is correct?
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Jan 31 2018
I don't have PTZ PRO 2 remote controller. I did find PTZ PRO remote controller. There is mirror key.Once pressed, image will be mirrored.
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Feb 1 2018
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Dec 7
Hello! This bug is receiving this notice because there has been no acknowledgment of its existence in quite a bit of time. - If you are currently working on this bug, please provide an update. - If you are currently affected by this bug, please update with your current symptoms and relevant logs. If there has been no updates provided by EOD Wednesday, 12/12/18 (5pm EST), this bug will be archived and can be re-opened at any time deemed necessary. Thank you!
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Dec 10
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Dec 13
Due to lack of action this bug has been Archived. If work is still being done on this issue or you are still experiencing this issue please feel free to re-open with the appropriate information. |
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Comment 1 by ykrychala@chromium.org
, Jan 10 2018