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Issue 800106 link

Starred by 4 users

Issue metadata

Status: Duplicate
Merged: issue 799312
Owner: ----
Closed: Jan 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug



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Strict Site Isolation appears to prevent Gmail Standard view from loading

Reported by desi...@nolaflash.com, Jan 8 2018

Issue description

Chrome Version       : 63.0.3239.132
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1. Enable Strict Site Isolation via chrome://flags/#enable-site-per-process
2. Open Gmail
3.

What is the expected result?
That Gmail standard view would load

What happens instead of that?
Loading bar and message displayed but never loads no matter how long left


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36



 
Components: Internals>Sandbox>SiteIsolation
Are you opening gmail from the Apps tab (chrome://apps)?  Does it work if you directly navigate to "gmail.com" in a new tab?

This is most likely a duplicate of  issue 799312 .
I've never used chrome://apps to get to mail, only Gmail.com
May be of no interest but here are a few other people reporting same https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome/dxXV26U5Q7I/GDs6bdUSBQAJ
Thanks!  A few more questions that would help us understand this further:
- Can you please paste the exact URL at which GMail hangs?  (presumably gmail.com redirects to something like https://mail.google.com/mail/...)
- What title does Chrome's task manager (shift-esc) show for Gmail, with and without strict site isolation?  Does it show an "App:" prefix for one of them by any chance?
- If you open DevTools (F12), does that show any errors when Gmail fails to load?

The URL of the hang is https://mail.google.com/mail/ca/u/0/#inbox

Dev panel console screenshot attached, yes there are a number of errors.

With site isolation enabled the task manager shows App:// NolaFlash Mail

Without it shows App: Inbox (32,198) - designs@nolaflash.com - NolaFlash Mail
2018-01-09 09_46_13-Developer Tools - https___mail.google.com_mail_ca_u_0_.png
62.9 KB View Download
Labels: -Pri-3 Pri-1
Thanks for the info!  If you remove the "/ca" from the path and go to just "https://mail.google.com/mail/u/0/#inbox", does gmail load?  That might be a temporary workaround.

These are the same symptoms as in  issue 799312 , though it seems you're getting to the Gmail App URL without going through chrome://apps.  Are you just typing "gmail.com" or "mail.google.com" into the omnibox, getting there via a bookmark, or some other way?

FWIW, this should already be fixed on Chrome Beta (M64).
That does solve it!  Thank you.  I have a bookmark in my bar that I almost always use and it was set to 

https://mail.google.com/mail/ca/u/0/#inbox

When /ca is pulled it works fine.

Really appreciate the help!  You rock!
 Issue 800173  has been merged into this issue.
Cc: creis@chromium.org alex...@chromium.org
 Issue 800140  has been merged into this issue.
Labels: Needs-Triage-M63 Triaged-ET
Unable to reproduce the issue on Win-10 using chrome reported version #63.0.3239.132 and latest canary #65.0.3316.0.

Following are the steps followed to reproduce the issue.
------------
1. Enabled Strict Site Isolation via chrome://flags/#enable-site-per-process
2. Opened Gmail
3. Observed that gmail rendered without any issues.

The workaround provided at comment #6 seems to work for the user at comment #7. Hence, requesting alexmos@ to please have a look into the issue.

Thanks...!!
alexmos@ - Gentle Ping...!!
Could you please have a look into the issue.
Thanks...!!
Mergedinto: 799312
Status: Duplicate (was: Unconfirmed)
I'll merge this to  issue 799312 , since the underlying issue is the same whether you get to gmail via chrome://apps (799312) or via a bookmark that contains the chrome app URL (as was the case here).  This should be fixed on M64, and there's a workaround from #6 for M63.

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