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Issue 799752 link

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Issue metadata

Status: Duplicate
Merged: issue 824490
Owner:
Last visit > 30 days ago
Closed: Apr 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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CUPS printer models very out-dated for HP and unusable in Chrome OS

Reported by jer...@allseasonsgaragedoor.com, Jan 7 2018

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10032.75.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.116 Safari/537.36
Platform: 10032.75.0 (Official Build) stable-channel chell

Steps to reproduce the problem:
1. Add a native printer in Chrome OS
2. Select HP as the manufacturer and then look at the list of models. 
3. The list contains very old models and nothing from the last few years.

What is the expected behavior?
I would expect to see printers and MFPs from the last few years listed. Like the HP Color LaserJet Enterprise MFP M577dn or the HP Color LaserJet Pro MFP M281fdw. In Ubuntu I can at least use the M577dn without any issues but moving over the PPD file doesn't work as Chrome OS says it's invalid.

What went wrong?
All you see are very old models with no current models listed.  What happens then is that you can only use the generic entry which gives you no options for tray control.

Did this work before? N/A 

Chrome version: 63.0.3239.116  Channel: stable
OS Version: 10032.75.0
Flash Version: 28.0.0.126
 

Comment 1 by vsu...@google.com, Jan 10 2018

Components: Internals>Printing>CUPS

Comment 2 by skau@chromium.org, Feb 15 2018

Labels: Bolton-FixIt-2018
Labels: M-66
Owner: xlou@chromium.org
Status: Assigned (was: Unconfirmed)
Labels: -M-66 M-67

Comment 5 by skau@chromium.org, Apr 5 2018

Mergedinto: 824490
Status: Duplicate (was: Assigned)

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