UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36

Steps to reproduce the problem:
1. Person A has a problem with a Chrome extension, and posts a request on the Support tab for that extension on the Chrome Web Store.
2. Person B responds to Person A's request.
3. Person A responds to Person B's response.

What is the expected behavior?
Person B then receives an email from the Chrome Web Store system that Person A responded to them.

What went wrong?
Person B does not receive an email from the Chrome Web Store system that Person A responded to them because all responses to the original request are posted to the same level.

WebStore page: For example, https://chrome.google.com/webstore/detail/google-keep-chrome-extens/lpcaedmchfhocbbapmcbpinfpgnhiddi/support

Did this work before? No 

Chrome version: 63.0.3239.108  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:

With this issue, the Support section is rendered nearly useless and is not a good resource for users when they need assistance with an extension, because contact is lost quickly.