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Issue 798863 link

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Issue metadata

Status: WontFix
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 2
Type: Bug



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[moto G plus] text selection looks text is garbled (for copy)

Project Member Reported by dneelame...@chromium.org, Jan 3 2018

Issue description

This report will ONLY be viewable by Google.

MOTO G4 PLUS(arm_32/Adreno(TM) 405) / (NPJ25.93-14) 
Application version: webview : 65.0.3310.3 and M61

non regression - this issue happen on M61 and M65 and only happends only Moto G Plus

Steps to reproduce:
(1) download and install chase mobile
(2) launch > in the user id/pwd screen > select FAQ > press and hold on any text and observe the copy part


Actual result:
Text is garbled (for copy)


Frequency: 4/4

Additional info:-
- this issue is non regression (M61/M65 webview) and happen only moto g Plus
- Attached to logcat/bugreport/video

 
Please find the log and Video @  http://go/chrome-androidlogs1/7/798863

Labels: Needs-Feedback
dneelamegam@, could you check the permission? I cannot read the mp4 file from #1.
Labels: -Needs-Feedback
changwan@ please check now, this issue still repro on M66 as well

Comment 4 by ctzsm@chromium.org, Feb 20 2018

Cc: ctzsm@chromium.org
Owner: dneelame...@chromium.org
dneelamegam@, could you please try to see if you can repro this issue in Google Keep.

What's the Android version of that device? It looks like a known bug in Android Nougat (7.0) [1], you probably want to flash that device to a later version of Android such as 7.1.1 to see if that will fix the issue.

[1] https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Weird-language-displayed-on-selection-menu/td-p/3643929

Comment 5 by ctzsm@chromium.org, Feb 22 2018

Status: Assigned (was: Untriaged)
Owner: ctzsm@chromium.org
 ctzsm@, 

I tried Google Keep app on the same device, I dont see this problem. 
Device is: motorola/athene_f/athene_f:7.0/NPJ25.93-14-8.1/2:user/release-keys

unfortunately we can't flash to 7.1+ as we don't have access to those builds and this device been OEM


Cc: dneelame...@chromium.org

Comment 8 by ctzsm@chromium.org, Mar 2 2018

Owner: dneelame...@chromium.org
dneelamegam@, I have trouble to connect to our Moto G4 devices to my desktop, adb command doesn't work at all, and the device charges very slowly. Do you know how to correctly connect the desktop and issue adb commands?
Owner: ctzsm@chromium.org
Hi ctzsm@, i just took device from your desk and checked it working. (usb debugging is turn off)

dneelamegam@dneelamegam:~$ adb devices
List of devices attached
ZY223T53W9	device

Cc: -ctzsm@chromium.org
Labels: -Restrict-View-Google
Status: WontFix (was: Assigned)
Since this is a user device, we can't do to much debugging with it. I also found that language is Burmese language, Google translation [1] shows that the menu item text string is "copy" in Burmese.

I believe WebView passed the correct resource id, however this OS didn't give the correct string for English. WebView can't do anything in that case.

I am closing this as won't fix, and open it up to public since there is nothing confidential.

[1] https://translate.google.com/#my/en/%E1%80%80%E1%80%B0%E1%80%B8%E1%80%9B%E1%80%B1%E1%80%B8

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