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Issue 798658 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Cache is saved in Guest mode yet cannot be cleared without restarting the browser

Reported by 93m4qau...@gmail.com, Jan 3 2018

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36

Example URL:
Any website that caches

Steps to reproduce the problem:
1. Visit sites such as maps.google.com that are cached by Chrome.
2. Open chrome://cache and find that a ton of cache has been saved.
3. Try to clear the cache (after it crippled Google Maps) by going to chrome://settings/clearBrowserData.

What is the expected behavior?
Either cache isn't saved, or cache can be cleared by going to chrome://settings/clearBrowserData.

What went wrong?
Cache is saved, yet cannot be cleared by going to chrome://settings/clearBrowserData. If you want to clear the cache, such as if some technical problem occurs, you have to restart the browser entirely - which is a hassle especially given you can't bookmark in Guest mode (which is intended behavior).

Did this work before? N/A 

Chrome version: 63.0.3239.108  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

I wish that cache was just entirely nonexistent, but at least this bug can be fixed.
 
Labels: Needs-Triage-M63
Components: -Internals>Network UI>Settings UI>Browser>Profiles
Not sure what team owns the settings UI when using a guest profile, but it's not the network team.
Cc: sc00335...@techmahindra.com
Components: UI>Browser>Incognito
Labels: Needs-Feedback Triaged-ET
Unable to reproduce this issue on reported version 63.0.3239.108 using Windows 10 with steps mentioned below.

1. Launched chrome and opened Guest mode >> Navigated to maps.google.com
2. In other tab opened chrome://cache and observed cache results
3. Navigated to chrome://settings/clearBrowserData in guest mode and observed chrome://settings page only as we don't store any data in guest mode.

Observations: Opening chrome://settings/clearBrowserData in person and deleting browser data doesn't have any effect on Guest mode as it is independent of main user.

@Reporter: Could you please check the steps and let us know if we miss anything. This would help in further triaging of the issue.

Thanks!
1. Open Guest mode.
2. Navigate to maps.google.com and drag the map around, zoom in, zoom out, switch on satellite, switch off satellite, and then close the tab.
3. Open chrome://cache, and see that the page is not blank (a blank chrome://cache would signal that there is no cache saved).
4. Try to go to chrome://settings/clearBrowserData to clear the cache, but find that such is not possible.

Perhaps it could be that the Guest mode is not saving any cache, but chrome://cache is reporting on cache saved in other profiles. If this is the case, then that would also be a bug.

P.S. I am pretty sure that this belongs under UI>Browser>Profiles, not UI>Browser>Incognito, as the Guest mode is a profile and is not the same as incognito mode.
Project Member

Comment 5 by sheriffbot@chromium.org, Jan 9 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: dullweber@chromium.org
+dullweber@, FYI.
Cc: msramek@chromium.org
Status: WontFix (was: Unconfirmed)
Guest mode behaves like an incognito profile: It stores data only until all Guestmode windows are closed. Clear Browsing Data is usually not required and that's why it is not supported in Guest mode. I think this is working as intended. 
If you want to use bookmarks but not leave any traces after surfing I would recommend to create a normal Chrome profile and use incognito mode.

If you have a bug with some page, you can try "shift+f5", it should reload a page while ignoring the cache.

If that doesn't help, I just discovered that you can open devtool (f12), right click the reload button and select "empty cache and hard reload". 


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