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Issue 798172 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Sep 13
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug



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Google Cloud Print should select the correct Google Drive account depending on the Gmail account

Reported by orsch...@gmail.com, Dec 31 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36

Steps to reproduce the problem:
I noticed that the wrong Drive email account is selected when printing a Gmail thread. 

I opened my email with orschiro@gmail.com.

But when I do the cloud print, my other email robert@importsheet.com gets selected as default.

What is the expected behavior?

What went wrong?
Can we please always default to the Drive email account from which the print job came from?

This screencast illustrates the problem:

https://www.useloom.com/share/a2aea0764b7146ae83860bb5bab271c7

Did this work before? N/A 

Chrome version: 63.0.3239.108  Channel: stable
OS Version: Linux Mint 18.3 Cinnamon
Flash Version: Shockwave Flash 28.0 r0
 
Labels: Needs-Triage-M63
Unable to reproduce this issue on reported version 63.0.3239.108 using Linux 14.04 and 17.10 with steps mentioned below.

1) Launched chrome reported version and Logged in with valid gmail account
2) Navigate to any page and press Ctrl+p
3) On print page, under Destination section click on "Change" button and under "select a destination" page click on save to Google Drive under Google cloud print section
4) Under Destination section on left top of print page, it shows expecetd Google Drive account file is saving to.

@Reporter:
Could you please find the attcahed screencast for your reference, please try to test this issue by creating new profile with no extensions and apps in it and login with gamil account ( for example as per comment#0, gmail:orschiro@gmail.com) and follow the process mentioned above and let us know if the issue still persists.

Thanks!
798172.ogv
1.9 MB View Download
Cc: viswatej...@techmahindra.com sc00335...@techmahindra.com
Labels: Triaged-ET Needs-Feedback

Comment 4 by orsch...@gmail.com, Jan 1 2018

@sc00335...@techmahindra.com,

I believe I know the problem. 

My default account in my profile is my second email (see attachment 1_183). 

But still, if I open the print page from within Gmail that uses my first email (see attachment 1_184 and), I think it's correct to use the first email rather than the default account email (see attachment 1_185).
Workspace 1_183.png
341 KB View Download
Workspace 1_184.png
125 KB View Download
Workspace 1_185.png
186 KB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Jan 1 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: vamshi.k...@techmahindra.com
Labels: M-65 OS-Mac OS-Windows
Status: Untriaged (was: Unconfirmed)
Checked the issue as per comment#4 by the reporter by adding two accounts. We are able to reproduce the issue on reported chrome version 63.0.3239.108 and on the latest canary 65.0.3324.0 using Windows 10, Mac 10.13.1 and Ubuntu 14.04. As the issue is seen from M50(50.0.2661.0) considering it as non-regression and marking it as Untriaged.
Note: when we sign-in our first account then add another account, irrespective of the account being selected on the web page the "print>save to drive" only selects the first logged in account.

Thanks!

Comment 7 by orsch...@gmail.com, Jan 19 2018

> considering it as non-regression and marking it as Untriaged.

@vamshi.k...@techmahindra.com it's not clear to me what that means. Do you want any further input from me?
Status: Archived (was: Untriaged)
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!

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