Chrome browser issue: Missing "Manage kiosk apps" button |
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Issue descriptionChrome version: 63.0.3239.108 OS version: 63.0.3239.108 (ChromeOS only) Case#:14443063 Description: According to article https://support.google.com/chromebook/answer/3134673?hl=en to manage kiosk apps user has to click 'Manage kiosk apps" button on 'Extensions' page when developer mode is enabled. However, this button doesn't show up Steps to reproduce: 1. Follow the steps on the Help center article. 2. On Step 6, try to click “Manage kiosk applications”. Current Behavior / Reproduction: *“Manage kiosk applications” button doesn’t shows up. Expected Behavior: *“Manage kiosk applications” button is visible and clickable Drive link to logs: N/A Video: https://drive.google.com/open?id=1JVaxLRx9p_hm6TIwn8t3zzswtOv6d1ij I reproduced the issue on version 63. Customer claims it is also reproducible on version 62. Is it intentional change or a bug?
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Dec 29 2017
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Jan 1 2018
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Jan 2 2018
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Jan 2 2018
+shubhar, maxkirsch "Manage kiosk applications” button is only for consumer kiosk mode. However, consumer kiosk mode is deprecating and is only available for legacy boards. See issue 670429 for more details. Starting in M56, if a board is not included in the CL in #18 of issue 670429, consumer kiosk mode is not available on that board. In the HC article mentioned in #0, note this statement: "If your Chromebook, Chromebase, or Chromebox is from 2017 or later, it won't work in kiosk mode unless it's managed by an administrator."
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Feb 2 2018
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Feb 2 2018
Closing this as WAI. Please re-open if customer can show that: 1) the device is in consumer mode (in which case this is not an Enterprise issue. 2) the device is not a newer 2017 model which does not support consumer kiosk mode (Please mention exact model / codename of device). Otherwise if this is an enterprise device, customer can setup enterprise kiosk mode using help article at: https://support.google.com/chrome/a/answer/1375678#kiosk |
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Comment 1 by ykrychala@chromium.org
, Dec 28 2017Components: UI>Browser>ExtensionsManagement
Labels: M-63