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Issue 797729 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 2018
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Facebook embed on my site crashes when loading the video

Reported by l...@spectory.com, Dec 27 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36

Steps to reproduce the problem:
1. My site displays facebook video thumbnails  
2. Click on a thumbnail embeds the video 
3. Since last week if i click another thumbnail when the facebook video is loading (stop embed in the middle)
I get Aw snap!

What is the expected behavior?
No Aw snap,
just embed the new video i clicked just as it did before

What went wrong?
Aw snap?

Did this work before? Yes Still works on linux

Does this work in other browsers? Yes

Chrome version: 63.0.3239.108  Channel: stable
OS Version: 10.0
Flash Version:
 
Cc: sc00335...@techmahindra.com
Labels: Needs-Triage-M63 Triaged-ET Needs-Feedback
lila@ Thanks for the issue.

Can you please provide the link to the site you are seeing this issue and also provide the Crash ID from chrome://crashes, which will help in further triaging of this issue.

Thanks...

Comment 2 by l...@spectory.com, Dec 28 2017

Hi,

Our site is password protected. We will create a tester and send a link.
how do we get the crash id?

Thanks,

Lila Herman | Product Manager
lila@spectory.com<mailto:lila@spectory.com>
M: +972.52.6837044
12 Giborei-Israel st., Netanya, Israel

[cid:image001.png@01CF99D2.FDAD2B00]<http://www.spectory.com/>

From: sc00335… via monorail [mailto:monorail+v2.3058424708@chromium.org]
Sent: Thursday, December 28, 2017 1:03 PM
To: Lila Herman <lila@spectory.com>
Subject:  Issue 797729  in chromium: Facebook embed on my site crashes when loading the video
Project Member

Comment 3 by sheriffbot@chromium.org, Dec 28 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by l...@spectory.com, Dec 28 2017

Local Crash ID 51a89df0-f10b-4d7d-8c6b-71acafc8b590

found it
Cc: krajshree@chromium.org
Labels: Needs-Feedback
The crash id provided at comment #4 is not the desired one.
PFA the crash id from chrome://crashes highlighted in blue and please provide crash id in the same way.

Thanks...!!
crashid.png
89.9 KB View Download

Comment 6 by l...@spectory.com, Dec 29 2017

Hi,

Got these two:
c20b6ca7e29a1b79 
738a99dc351ce334 
we also found that deleting the Embed while the FB vidoe is playing crashes the browser. so its not only when loading. 

Thanks, 
Project Member

Comment 7 by sheriffbot@chromium.org, Dec 29 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by l...@spectory.com, Jan 1 2018

Hi,

Please find the following tester:
http://www.dev.videocites.com/#!/tester
to crash chrome, click link 1, play video , then quickly click link 2. 
play video in link 2 , then quickly switch to link 1.
after about 3 times like this you will see a crash.

let me know if you need clarification. 

Thanks, 
Cc: vamshi.k...@techmahindra.com
Labels: TE-NeedsTriageFromHYD
Unable to reproduce the issue on reported chrome version 63.0.3239.108 and on the latest canary 65.0.3309.0 using Windows 10 with the below mentioned steps.
1. Launched Chrome
2. Navigated to http://www.dev.videocites.com/#!/tester
3. Clicked on link 1->played video
4. Clicked on link 2-> played video in link 2
5. Again switched to link 1
6. Performed the above process 3-4 times

We are unable to see any crash while performing the above steps.

@Inhouse: As per comment#6 reporter provided crash ID's, could someone from ET-Hyd team have a look into this issue for further triaging. Hence adding label TE-NeedsTriageFromHYD.

Thanks!

Comment 10 by l...@spectory.com, Jan 2 2018

Hi,

I use chrome  63.0.3239.108 
it does reproduce . you have to click quickly after playing the video
I know it sounds odd but its actually an action our users perform a lot :
play a video, change their mind and move to another video 
can i show you how to reproduce?
screen recorder or something?

Thanks, 

Comment 11 by l...@spectory.com, Jan 2 2018

Attached movie to show how this reproduces in the tester
ScreenCaptureProject1.mp4
3.9 MB View Download
Cc: brajkumar@chromium.org
Labels: -TE-NeedsTriageFromHYD Needs-Feedback
Able to reproduce this issue on Ubuntu 14.04 using chrome latest stable #63.0.3239.108. This issue is not seen in fresh profile on the same version. By comparing the stack trace of the generated report ID issue looks similar to bug 757378.

lila@ Could you please recheck this issue on chrome latest beta M64 #64.0.3282.39. If issue still persists please reply to this comment.

https://www.chromium.org/getting-involved/dev-channel

Thanks!

Comment 13 by l...@spectory.com, Jan 3 2018

it does not reproduce
when will this be release (non-beta)?

thanks,
Project Member

Comment 14 by sheriffbot@chromium.org, Jan 3 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
As per comment#12 it seems reporter checked the issue on beta#64.0.3282.39 where the issue is not seen.

@Reporter: Could you please let us know if we can close this issue. The stable version will tentatively be released in a week.

Thanks! 

Comment 16 by l...@spectory.com, Jan 18 2018

Yes you can close

Thanks, 
Project Member

Comment 17 by sheriffbot@chromium.org, Jan 18 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "vamshi.kommuri@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
As per comment#16 by reporter closing this issue.

Thanks!

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