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Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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Android webview didn't enable. I've tried many times to enable but couldn't.

Reported by askas...@gmail.com, Dec 25 2017

Issue description

THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name:Sony xperia z3+
Android version:7.1.1
WebView version (from system settings -> Apps -> Android System WebView):
Application:
Application version:58.0.3029.83

URLs (if applicable):



Steps to reproduce:
(1)
(2)
(3)

Expected result:downloading 


Actual result:error 


 
Screenshot_20171225-191913.png
326 KB View Download
Screenshot_20171225-192000.png
110 KB View Download
Clear the "Google Play Store" cache in your phone app settings, and try again and it will eventually enable.
Labels: Needs-triage-Mobile
Cc: sandeepkumars@chromium.org
Labels: WV-Triaged
@askashit -- Thanks for the report. Please follow the below steps for WebView --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Thanks!!

Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
Duping into original bug ( Issue 697382 ).

Thanks!!

Comment 5 by askas...@gmail.com, Dec 31 2017

Couldn't updating crome also. Play store showing only downloading but
wouldn't.

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