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Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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My son needs helps help On enabling webview

Reported by ordazagu...@gmail.com, Dec 22 2017

Issue description

THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name:
Android version:
WebView version (from system settings -> Apps -> Android System WebView):
Application:
Application version:

URLs (if applicable):



Steps to reproduce:
(1)z
(2)
(3)

Expected result:


Actual result:


 
My son needs help enabling webview

Comment 2 by ctzsm@chromium.org, Dec 22 2017

Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Comment 3 by ctzsm@chromium.org, Dec 22 2017

Cc: ctzsm@chromium.org
Thanks a million Sur. Made My day. My son has been doing half of dozen factory resets On his motorola moto z2 droid turbo . He and The boys he plays with were starting to make a big deal  out of it. I think his buddy said a hack keyboard did This he said he couldnt find that On The play  store anymore. 

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