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Issue 797150 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 2
Type: Bug



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Yuna : Smart lock not working

Project Member Reported by pbath...@chromium.org, Dec 22 2017

Issue description

Chrome os verison : 64.0.3282.41 / 10176.22.0

What steps will reproduce the problem?
(1)Navigate to chrome://settings page and set up smart lock
(2)In the setup flow, once the chromebook finds the phone , and then asks to try smart lock.

What is the expected result?
we should be able to see smart lock in the locked screen ( screenshot 1.png)

What happens instead?

We don't see smart lock working , then once we login using the password, we see the window to complete the set up ( screenshot 2.png). Once we click "done" , we can see the the option to set-up smart lock (screenshot 3.png)

 
bt_messages
16.5 KB View Download
user_chrome.log
25.6 KB View Download
ui.LATEST
5.1 KB Download
messages
216 KB View Download
dmesg.log
100 KB View Download
chrome
10.8 KB View Download
Owner: tengs@chromium.org
Status: Assigned (was: Untriaged)
Owner: omrilio@chromium.org
Hi Omri, 

Do you know who the right owner for this is? 

Thanks,
Ruchi
Cc: josephsih@chromium.org pbath...@chromium.org
Components: -OS>Systems>Bluetooth UI>ProximityAuth
Owner: jlklein@chromium.org
Jeremy, can you have a look?
There's nothing particularly telling in these logs, but the behavior here is identical to b/70670391, so I'm inclined to close it out in favor of continued investigation there. Just to be sure, though, pbathini@, is this still happening for you? If so, can you go to chrome://proximity-auth and check if you have any devices in the list on the left which have "true" for is_unlock_key?
Cc: jlklein@chromium.org
Owner: pbath...@chromium.org
Owner: jlklein@chromium.org
Yes the issue still happens on Yuna on 10323.9.0 / 65.0.3235.35 build.

In the chrome://proximity-auth page,I don't see any devices in the list on the left which have "true" for is_unlock_key

Comment 8 by jlkl...@google.com, Feb 6 2018

Thanks, Pramod, that's very useful info. Can you go through the setup flow again and then immediately copy the same logs here? Unfortunately, it seems like the logs you've attached in the original report already purged any useful easyunlock logs.

Thanks!
Owner: jhawkins@chromium.org
@pbathini, can you try to reproduce this issue so Jeremy and James can take a look?

Thanks!
Owner: pbath...@chromium.org
Status: WontFix (was: Assigned)
The smart lock works fine on Yuna 65.0.3325.107 / 10323.46.0 build.

Closing the issue for now. Will re-open it if i see the issue again

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