BT audio is stuck and garbled |
||||||||||
Issue descriptionChrome os version : 10176.15.0 What steps will reproduce the problem? (1)Connect Bose Qc 35 headphones and designer mouse (2)Listen music from youtube What is the expected result? The audio output from the headphone should be smooth without any issue What happens instead? The audio is stuck and garbled. Please use labels and text to provide additional information. Attached logs from the machine
,
Dec 18 2017
,
Dec 21 2017
Issue observed on Bob device on 10176.22.0 build
,
Dec 29 2017
The only cras error in the logs are as follows: 2017-12-18T11:19:49.276637-08:00 ERR cras_server[1773]: AT command AT+BTRH? not supported 2017-12-18T11:19:49.295967-08:00 ERR cras_server[1773]: AT command AT+XAPL=009E-400C-0106,3 not supported 2017-12-18T11:19:49.325832-08:00 ERR cras_server[1773]: AT command AT+XEVENT=Bose SoundLink,158 not supported 2017-12-18T11:19:49.467585-08:00 ERR cras_server[1773]: Bluetooth indicator activation command AT+BIA=0,0,0,1,1,1,0 Joseph. There are lots of bluetooth debug logs. Can you take a look? Is there an existing bluetooth autotest that can show when regression started? pbathini@ Is this always reproducible? Can you also attach audio_diagnostics logs? Does M63 have this issue on Bob? Does this also happen on Kevin in M64?
,
Dec 29 2017
,
Dec 29 2017
,
Dec 29 2017
Hi Pramod, how long does it take to repro the issue? Have you observed the issue on other platforms in addition to Bob?
,
Jan 2 2018
Re #4 , PFA the audio_diagnostics logs
,
Jan 2 2018
Re #7 , It's easily reproducible using Bose soundlink headphones connected. I have seen the issue on quawks also
,
Jan 3 2018
I have seen the issue on kevin also on M-64 10176.22.0
,
Jan 8 2018
Joseph and Jimmy. Can you take a look?
,
Jan 25 2018
Issue is also seen on Minnie on 10323.2.0 build when using the Bose QC35 headphones
,
Jan 30 2018
Friendly ping! Any update on this?
,
Jan 30 2018
Hi Hsin-yu or Jimmy, are you able to take over this issue? I have a good number of issues in hand for the time being. If you are also occupied with issues, I could work on it later. Thanks!
,
Jan 30 2018
Hi Joseph, I think this issue is on BT side so it would be better for you to work with BT chip vendor to investigate this. Maybe you can create an issue in buganizer and track there ? CRAS sends data to BT socket following the correct schedule, without errors, so there is not much we can do here. Also, an interesting point is, bob does not have issue, while kevin has this issue.
,
Jan 30 2018
According to comment #3, bob _does have this issue. Which would make sense if this is a firmware issue since Kevin and Bob have the same BT chip.
,
Jan 31 2018
Hi Jimmy and Rahul, thanks for your analysis. I will keep this issue with me :-)
,
Jan 31 2018
Last time I checked with Joseph on bob, we did not find noise on QC35. Need to double check on it... Thanks Joseph!
,
May 2 2018
,
Jul 19
I think I have similar issue. When I have my QC35 connected to Pixelbook via BT and choose QC35 Microphone, I hear noise and audio quality degrades significantly. If I switch to Internal Microphone, audio quality goes back to normal.
,
Aug 2
,
Oct 9
|
||||||||||
►
Sign in to add a comment |
||||||||||
Comment 1 by pbath...@chromium.org
, Dec 18 2017