PDF-printing error: PS error: undefined
Reported by
verkkoka...@rellunkulma.fi,
Dec 18 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.24 Safari/537.36 Steps to reproduce the problem: 1. Open PDF 2. Print it What is the expected behavior? What went wrong? It prints 3 pages, one empty, second says: ERROR: undefined OFFENDING COMMAND: mTj STACK: 0 0 -savelevel- true /Collate -mark- Third page: PS error: undefined Did this work before? Yes Earlier version - In Friday it worked well now in Monday it print error pages Chrome version: 64.0.3282.24 Channel: beta OS Version: 10.0 Flash Version:
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Dec 19 2017
Same errors come when printing normally (ctrl+p)
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Dec 19 2017
Unable to reproduce the issue on reported chrome version 64.0.3282.24 and on the latest canary 65.0.3294.5 using windows 10 with the below mentioned steps. 1. Opened chrome 2. Navigated to http://www.pdf995.com/samples/pdf.pdf 3. Downloaded the file from the above link 4. Cntrl+P -> Printed the sample file(1-3 pages) We observed the pages printed with out any issue. Attaching the Printed copies along with the sample file used by ET team for testing. @Reporter: Could you please attach a sample file which is causing you the problem while printing, that helps us to triage the issue ion better way from our end. Thanks!
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Dec 19 2017
eg. That file with only 1st page Prints normally with firefox or if I download that .pdf and open with Acrobat. But with Chrome it prints just logo on top "pdf995 - Create PDF files quicly and easily!" and two page with that error.
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Dec 19 2017
Thank you for providing more feedback. Adding requester "vamshi.kommuri@techmahindra.com" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 19 2017
Wei Li, do you think this might be a consequence of pdfium:947?
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Dec 19 2017
We probably need a M64 merge for https://pdfium.googlesource.com/pdfium/+/11506300e6a64de2aaba2abbea23d69b98627412
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Dec 20 2017
As the issue is not reproducible from our end and fixing CL is already identified in Comment#8, Hence removing the needs-bisect label. Thanks!
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Dec 21 2017
We need a PDFium merge for the fix in https://bugs.chromium.org/p/pdfium/issues/detail?id=947 - it only affects Windows printing to PostScript printers. To repro, one needs to have a PostScript printer.
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Dec 21 2017
e.g. without a physical printer, install the "HP Color LaserJet 2500 PS" printer to the FILE: port. Then the virtual printer will save PostScript to file. One can then use a PostScript viewer to look at the generated output. Bug reporter: Can you try Google Chrome Canary and see if this issue is fixed there?
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Dec 21 2017
This bug requires manual review: M64 has already been promoted to the beta branch, so this requires manual review Please contact the milestone owner if you have questions. Owners: cmasso@(Android), cmasso@(iOS), kbleicher@(ChromeOS), abdulsyed@(Desktop) For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 21 2017
Yes, with Google Chrome Canary it will work.
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Dec 21 2017
Thanks for reporting the bug and confirming the fix on Canary. We'll get the merge in.
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Dec 21 2017
Approving it for merge, branch:3282
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Dec 21 2017
https://pdfium-review.googlesource.com/c/pdfium/+/21950 merged the fix into 3282.
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Jan 2 2018
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Comment 1 by krajshree@chromium.org
, Dec 18 2017