Can't access Gmail from Google Chrome
Reported by
mauricio...@gmail.com,
Dec 15 2017
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Issue description
Chrome Version : 63.0.3239.84
OS Version: 6.3
URLs (if applicable) :
Other browsers tested: Internet explorer: gmail works.
Add OK or FAIL after other browsers where you have tested this issue:
Safari:
Firefox:
IE/Edge:
What steps will reproduce the problem?
1. Erasing all cookies and files
2. Checking several wifi connexions
3.
What is the expected result?
What happens instead of that?
Please provide any additional information below. Attach a screenshot if
possible.
This site can’t be reached
mail.google.com is currently unreachable.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_SSL_VERSION_INTERFERENCE
UserAgentString: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
,
Dec 15 2017
Another similar bug 795368 .
,
Dec 18 2017
Reporter@ - Could you please respond to comment #1. Thanks...!!
,
Dec 20 2017
At this point we've turned off the feature for the holidays (it should turn off when you restart Chrome). If you have a chance, information about any firewalls/antivirus that might be affecting the connection would still be useful so we can try to test them/contact them before we re-enable it after the holidays. You can always force the feature on to test whether it is still causing issues by going to chrome://flags#tls13-variant and setting it to "Enabled (Experiment 2)".
,
Dec 20 2017
Hello, here's a screenshot with the log in the screen. I hope it can be of any help. I've tried several wifi connexions, and still I have the same problem. I have avast antivirus working in that pc. Happy holidays and thank you!
,
Dec 20 2017
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Dec 21 2017
@Reporter: Screenshot is seen missing from comment#5. Please try attaching again. Thanks!
,
Jan 12 2018
@mauriciorugels...: The screenshot you mentioned in c#5 didn't make it, we could also really use the netlog requested in c#1. Any help you could give would be appreciated; thanks!
,
Jan 31 2018
Closing this issue for now, if you're able to get a screenshot and net-internals log of the issue happening, feel free to open a bug. |
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Comment 1 by svaldez@chromium.org
, Dec 15 2017