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Issue 795205 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner:
Closed: Apr 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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the sound is poor when doing some operation in webrtc video conference

Reported by xpeng1...@gmail.com, Dec 15 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Example URL:

Steps to reproduce the problem:
1. make a video call using webrtc
2. open/close camera several times  
3. the sound from our mic is poor (the issue occurred 3 times now)

What is the expected behavior?
the sound should be normal 

What went wrong?
the sound from our mic is poor(the issue occurred 3 times now)

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? N/A

Chrome version: 58.0.3029.81  Channel: n/a
OS Version: 
Flash Version: 

Contents of chrome://gpu: 

the logs of chrome & packet captured by wireshark(decoded) & audio file  are attached
 
chrome_voice_Issue.zip
2.0 MB Download

Comment 1 by gov...@chromium.org, Dec 15 2017

Cc: tommi@chromium.org
Components: -Internals>Media Blink>WebRTC>Audio
Labels: Needs-Milestone

Comment 3 by tommi@chromium.org, Dec 17 2017

Cc: solenberg@chromium.org
Labels: Needs-Feedback
Owner: grunell@chromium.org
Status: Assigned (was: Unconfirmed)
xpeng1984: please try the latest Chrome version and see if you can reproduce.
It is not easy to reproduce the issue to confirm that. is there any modification for the issue before?
In the report, the UserAgent line says Chrome/63.0.3239.84, but further down it says Chrome version: 58.0.3029.81

Which is correct?
Cc: ossu@chromium.org
Status: WontFix (was: Assigned)
This could possibly be the same as  issue 637558 , fixed in Chrome 66.

The audio recording in attached information sounded awful, corrupt, but I suspect an incorrect wave header since it couldn't open with my system default player (GStreamer). So not useful unfortunately.

I'll go ahead and close this now as it was hard to repro; no action possible from our side. If the same issue happens again in Chrome 66 or higher, please make a debug recording:

Open a new tab, go to chrome://webrtc-internals, expand "Create Dump", click "Enable diagnostic audio recordings".

Then re-open this bug and attach the resulting files to the bug or provide a link to e.g. Google Drive.

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