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Can't Log Onto Gmail
Reported by
pureboul...@gmail.com,
Dec 15 2017
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Issue descriptionChrome Version : 63.0.3239.108 OS Version: 10.0 URLs (if applicable) : https://gmail.com/ Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Safari: Unknown Firefox: Unknown IE/Edge: OK What steps will reproduce the problem? 1. Cannot get onto Gmail. Keep getting error that says: ERR_SSL_VERSION_INTERFERENCE What is the expected result? I need to log onto gmail using Chrome What happens instead of that? Webpage does not load Please provide any additional information below. Attach a screenshot if possible. UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36
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Dec 15 2017
sc00335628: Please don't merge this issue since we need to find out if it has the same root cause. Do you know if there are any firewalls/antivirus on your computer or network? We've seen some issues with these devices/software that might be causing the problems. Can you also attach a net-internals log while experiencing the issue: https://dev.chromium.org/for-testers/providing-network-details
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Dec 20 2017
At this point we've turned off the feature for the holidays (it should turn off when you restart Chrome). If you have a chance, information about any firewalls/antivirus that might be affecting the connection would still be useful so we can try to test them/contact them before we re-enable it after the holidays. You can always force the feature on to test whether it is still causing issues by going to chrome://flags#tls13-variant and setting it to "Enabled (Experiment 2)".
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Dec 27 2017
Marking this closed as the current experiment has rolled down, if you have issues again or are able to reproduce the issues by setting chrome://flags#tls13-variant to "Enabled (Experiment 2)", please reopen an issue with details about your firewalls/antivirus that may be causing issues, along with a net-internals log (https://dev.chromium.org/for-testers/providing-network-details). |
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Comment 1 by sc00335...@techmahindra.com
, Dec 15 2017Labels: Needs-Triage-M63 Triaged-ET
Mergedinto: 795100
Status: Duplicate (was: Unconfirmed)