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Issue 794145 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 9
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: ----
Type: ----



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Cloud Print Driver will not install on Windows 10

Reported by keithdw1...@gmail.com, Dec 12 2017

Issue description

Chrome Version       : 63.0.3239.90 (Official Build) beta (64-bit)
URLs (if applicable) :
Other browsers tested: IE Fail
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox:
       Edge:

What steps will reproduce the problem?
(1) Download driver from https://tools.google.com/dlpage/cloudprintdriver
(2) try to install in Widnows 10 (v1703)
(3)

What is the expected result? Driver installs.


What happens instead? Driver fails to install


Please provide any additional information below. Attach a screenshot if
possible.

 
Components: Services>CloudPrint
Labels: Needs-Triage-M63
Have you tried with a fresh install ? with a newly created user account ?

I have installed GCP driver on Windows 10 several times in the last weeks, and had no issue like that (1703 or 1709).
Cc: susan.boorgula@chromium.org
Labels: Needs-Feedback Triaged-ET
keithdw1973@ Thanks for the issue.

Tested this issue on Windows 10 on the latest Stable 64.0.3282.168 and Canary 66.0.3350.0 and unable to reproduce the issue.
No issues were observed when installing the Cloud Print driver.

Request you retry the issue by updating Chrome to the latest version and on a new profile and update the thread with the observations.

Thanks..


Status: WontFix (was: Unconfirmed)
As there is no update from the reporter since a long time, hence marking this issue as WontFix.

@Reporter: Please feel free to raise a new one if the issue is seen again.

Thanks!

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