New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 793686 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



Sign in to add a comment

NET::ERR_CERT_AUTHORITY_INVALID error

Reported by usafwarr...@gmail.com, Dec 10 2017

Issue description

Chrome Version       : <Copy from: 'about:version'>
URLs (if applicable) :all htts://
Other browsers tested:samsung browser 
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox:
       Edge:

What steps will reproduce the problem?
(1)going from Gmail to any https site
(2)
(3)

What is the expected result?

Go to the site 
What happens instead?

NET::ERR_CERT_AUTHORITY_INVALID
Please provide any additional information below. Attach a screenshot if
possible.




 

Comment 1 by kochi@chromium.org, Dec 11 2017

Labels: Needs-Feedback
NextAction: 2017-12-25
Could you specify which sites report this error?
One or two of the sites would be sufficient.

Also, can we assume you are seeing this bug on Android Chrome?

Comment 2 by kochi@chromium.org, Dec 11 2017

Components: Internals>Network>Certificate Internals>Network>SSL
I am experiencing this issue with going from GMAIL to the https sites..
Amazon and other various sites that are https. And yes it is Chrome, Google
search and Samsung browser. I think it might be an outdated certification
or something similar.
Project Member

Comment 4 by sheriffbot@chromium.org, Dec 11 2017

Cc: kochi@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kochi@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by kochi@chromium.org, Dec 11 2017

Cc: -kochi@chromium.org
Labels: Needs-Feedback
NextAction: ----
Thanks for your feedback.

Gmail (as an Android app) uses system's webview which is also based on
Chromium, but there's some transition point when you are navigating from
Gmail contents to the destination site which Chrome is showing the page.
I'm not sure whether it is happening in webview or Chrome, but would like
to defer someone in network team to take deeper look.

I do not experience the error personally, so it probably depends on the
environment.  Any further details (e.g. model of your phone, Android
OS version, etc.) would be appreciated.
I am experiencing this problem with the Galaxy Grand prime g-530-a. Has
lollipop 5.1.1. OS.
Project Member

Comment 7 by sheriffbot@chromium.org, Dec 11 2017

Cc: kochi@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kochi@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Status: WontFix (was: Unconfirmed)
Setting WontFix. This sounds like a bug better reported to Android, along with the sites you're trying to access. That it manifests in GMail, Chrome, and the Samsung Browser are strong indicators that it is a system-level configuration; either the site you're accessing is not trusted by Android (because the issuing CA has not applied to be included in Android), it's misconfigured, or you or a person with access to your device has distrusted one or more CAs.
How do I check if the certificate is valid or missing? If so, how do I go
about getting another certificate? Please help.. Thank you
The fact that you're encountering it across all browsers indicates something wrong with your device's configuration. I believe https://source.android.com/setup/report-bugs may be appropriate if you believe this was not intentional.

Alternatively, see https://support.google.com/nexus/answer/2844832?hl=en (Advanced -> Work with CA Certificates) and ensure that you have not disabled any "System" CA certificates
Thanks for the assistance. I found the certificate that was disabled. It
was one of 4 that had been disabled. I am confused as to why it was
disabled??? Thank you for your help

Sign in to add a comment