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Issue metadata

Status: WontFix
Owner:
Closed: Aug 21
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Chrome , Mac
Pri: 3
Type: Feature



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chrome://settings/searchEngines should link to help content

Project Member Reported by jyasskin@chromium.org, Dec 9 2017

Issue description

Chrome Version: 64.0.3278.0

The UI at chrome://settings/searchEngines lists a bunch of custom search engines but doesn't say anything about how they get there. It would be nice if this linked to http://www.opensearch.org/Specifications/OpenSearch/1.1#Autodiscovery_in_HTML.2FXHTML (or a more user-friendly explanation of that) so that

1) Web developers could learn how to write better web pages by poking around in other pages and their browser.
2) Users who stumble across the search engines UI would understand how so many sites got there and that it's not a privacy risk.
 
Components: UI>Settings
Summary: chrome://settings/searchEngines should link to help content (was: chrome://settings/searchEngines should link to a description of opensearch)
Probably the right way would be a (?) icon in the bottom or top left corner of this UI that links to a Help Center article which covers what this list is, how these engines are used, why they appear, how to manage them, and (for web authors) references to things like the OSDD spec.

Comment 2 by dpa...@chromium.org, Dec 11 2017

Labels: Proj-MaterialDesign-WebUI OS-Chrome OS-Linux OS-Mac OS-Windows
Owner: bettes@chromium.org
+ such a document should discuss auto-generated custom search engines, as in practice that's actually more common in my experience than search engines created by an opensearch specification.
Components: UI>Browser>Search
Status: Assigned (was: Untriaged)
Owner: ----
Status: Untriaged (was: Assigned)
Clearing my ownership of P3 UI>Settings bugs. Feel free to re-assign once triaging is complete. 
Components: -UI>Browser>Omnibox>TabToSearch
Owner: scottchen@chromium.org
Status: Assigned (was: Untriaged)
scottchen@, I see you do a lot of work on MD Settings.  Could you please triage this further?  thanks!
Cc: dpa...@chromium.org
Owner: mpear...@chromium.org
I don't think we have precedents of linking to a non-google-owned URL from chrome's internal WebUIs, and I believe a good reason for that would be if the link is gone or redirected, we would have no control over that.

If there's an article written by google and hosted on a google-owned site, I could see the possibility of linking to that.

Or, as an alternative, maybe we could have someone with good opensearch knowledge write a short excerpt in layman's terms and show that as a (?) tooltip somewhere on the page.

Thoughts?
Cc: -dpa...@chromium.org mpear...@chromium.org
Owner: dpa...@chromium.org
> I don't think we have precedents of linking to a non-google-owned URL
> from chrome's internal WebUIs
The three-dot menu has a direct link to the help center.  I don't see why we shouldn't / couldn't deep-link a help center article.

I think a help center article would be better than tooltip:
- it can explain more / go into more depth as necessary
- we can get feedback from users on how useful it is
- it is easier to revise

@mpearson: Do you have a link to the suggested help article? Or is part of this bug figuring out if such article exists?
No such article exists.
Cc: dpa...@chromium.org
Owner: markchang@chromium.org
> No such article exists.

IIUC, a tech writer would need to author such help article, and make it available somewhere under https://support.google.com/chrome. Then we can add a link to that article in the Settings page.

Mark, can you help route this bug to the appropriate team?
Status: WontFix (was: Assigned)

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