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Issue 793549 link

Starred by 2 users
Status: Unconfirmed
Owner: ----
Cc:
█ sandeepkumars@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 1
Type: Bug-Regression



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"GP services error" Android notification after opening every help page

Project Member Reported by mar...@mwiacek.com, Dec 9 2017 
Steps to reproduce the problem:
1. open menu
2. click Help & feedback

or

1. in the browser without opened new tabs with new interface (URL on the screen bottom) click "+" button for opening new tab
2. click on the hamburger icon in the right side of "Search or type URL"
3. click Help & feedback

What is the expected behavior?
No errors 

and 

help is opened

What went wrong?
"Google Play services error / Chrome Canary is having trouble with Google Play Services" system notification 

and 

help is opened

Did this work before? Yes dev 64.0.3282.12

Chrome version: 65.0.3288.3  Channel: canary
OS Version: 7
Flash Version: 

Android 7, Galaxy S7, Google Play Services 11.9.51

Comment 1 by mar...@mwiacek.com, Dec 9 2017 

the same happens, when you will go into Settings and click "?" icon

Comment 2 by pnangunoori@chromium.org, Dec 11 2017

Labels: Needs-triage-Mobile

Comment 3 by sandeepkumars@chromium.org, Dec 11 2017

Cc: sandeepkumars@chromium.org
Labels: Triaged-Mobile Needs-Feedback
Tested the issue in Android and could not reproduce the issue. Able to Navigate to feedback page.

Steps Followed:
1. Launched Chrome Browser.
2. Clicked on Help & feedback
3. Able to Navigate to feedback page.

Chrome versions tested:
65.0.3288.3

OS
Android 7.0.0

Android Devices
7.0.0; SM-J710F Build/NRD90M

@marcin: This look's like a issue with, could you please check your Play app settings and update?

Thanks!!

Comment 4 by mar...@mwiacek.com, Dec 11 2017 

You have all necessary versions in #0, all versions are also up to date (which I believe can be checked inside Google)
Screenshot_20171211-201557.png
61.9 KB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Dec 11 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by mar...@mwiacek.com, Jan 2 2018 

any update here?

Comment 7 by sandeepkumars@chromium.org, Jan 10 2018

Labels: Needs-Feedback
Can you please confirm is it the same with the latest version #65.0.3316.0? If so try disable and enable the PlayStore app from settings>> apps and update?

Thanks!!

Comment 8 by mar...@mwiacek.com, Feb 4 2018

Labels: -Pri-2 Pri-1
Increasing to P1 -> it went already to Dev
Screenshot_20180204-203612.png
112 KB View Download
Project Member

Comment 9 by sheriffbot@chromium.org, Feb 4 2018

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sandeepkumars@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 10 by mar...@mwiacek.com, Feb 4 2018

Components: UI>Browser>Core UI>Browser>Mobile UI

Comment 11 by mar...@mwiacek.com, Feb 5 2018

Summary: "GP services error" Android notification after opening every help page (was: "GP services error" Android notification after clicking Help & feedback)

Comment 12 by sandeepkumars@chromium.org, Feb 14 2018

Labels: Hotlist-GoogleApps
This issue seems to be triaged from dev end as it's not reproducible from TE end. Hence 
adding Hotlist-GoogleApps label for further triage.

Thanks!!

Comment 13 by 13hu...@gmail.com, Mar 7 2018 

Same issue on 65.0.3325.109
Android 6.0.1

Play services' Camera, Microphone, and Location permissions are blocked which may have something to do with it.

Comment 14 by rbyers@chromium.org, Jun 4 2018

Labels: -Hotlist-GoogleApps Hotlist-Partner-GSuite

Comment 15 by luizp@google.com, Jun 5 2018

Labels: -Hotlist-Partner-GSuite

Comment 16 by miqrogro...@gmail.com, Aug 5 

I can confirm this error appears in Version 68.0.3440.85 if the Google Play Services app is denied Microphone permission in Android 7.0, and that the error is resolved immediately after restoring Microphone permission and dismissing the notification.
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