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WebGL content not working
Reported by
pji...@gmail.com,
Dec 9 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36 Steps to reproduce the problem: 1. Facebook gameroom 2. click to play Bubble witch saga 3 3.webgl. click on to check for driver update What is the expected behavior? to be able to play certian games What went wrong? says to click on to check if working properly Did this work before? Yes same as what I have Chrome version: 63.0.3239.84 Channel: stable OS Version: 10.0 Flash Version: FIX IT
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Dec 9 2017
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Dec 9 2017
I don't know I have been trying to fix this or get a fix for it for over a week
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Dec 9 2017
Please provide the contents of the about:gpu page from your system.
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Dec 11 2017
@Reporter, could you please respond to the comment#4, hence adding the feedback label to it
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Dec 11 2017
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Dec 11 2017
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Dec 13 2017
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Dec 13 2017
I wasn't sure how to show the problem , all I wanted to do was report the problem is it still an issue yes I still can't play some of the games through Facebook games On Dec 12, 2017 8:05 PM, "dtapu… via monorail" <monorail+v2.2182922724@ chromium.org> wrote:
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Dec 13 2017
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 13 2017
Please go to chrome://gpu in your browser and send us the full contents of the page. Without that, we won't be able to figure anything out. Thanks.
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Dec 13 2017
raphics Feature Status - Canvas: Software only, hardware acceleration unavailable - CheckerImaging: Disabled - Flash: Software only, hardware acceleration unavailable - Flash Stage3D: Software only, hardware acceleration unavailable - Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable - Compositing: Software only, hardware acceleration unavailable - Multiple Raster Threads: Disabled - Native GpuMemoryBuffers: Software only. Hardware acceleration disabled - Rasterization: Software only, hardware acceleration unavailable - Video Decode: Software only, hardware acceleration unavailable - Video Encode: Software only, hardware acceleration unavailable - WebGL: Hardware accelerated but at reduced performance - WebGL2: Software only, hardware acceleration unavailable Problems Detected - Drivers older than 2009-01 on Windows are possibly unreliable: 72979 < http://crbug.com/72979 >, 89802 <http://crbug.com/89802>, 315205 < http://crbug.com/315205 > *Disabled Features: flash_stage3d, gpu_compositing, panel_fitting, flash3d, gpu_rasterization, accelerated_2d_canvas, accelerated_video_decode, accelerated_webgl2, accelerated_webgl, flash_stage3d_baseline, accelerated_video_encode* - GPU rasterization should only be enabled on NVIDIA and Intel DX11+, and AMD RX-R2 GPUs for now.: 643850 <http://crbug.com/643850> *Disabled Features: gpu_rasterization* - Raster is using a single thread. *Disabled Features: multiple_raster_threads* - Native GpuMemoryBuffers have been disabled, either via about:flags or command line. *Disabled Features: native_gpu_memory_buffers* - Checker-imaging has been disabled via finch trial or the command line. *Disabled Features: checker_imaging*
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Dec 13 2017
Thank you for providing more feedback. Adding requester "kainino@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 13 2017
how
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Dec 13 2017
Just select-all, copy, and paste works. It looks like the full text didn't come through in that comment. Can you send the comment online at https://bugs.chromium.org/p/chromium/issues/detail?id=793544 instead of via email?
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Dec 13 2017
ftware only, hardware acceleration unavailable CheckerImaging: Disabled Flash: Software only, hardware acceleration unavailable Flash Stage3D: Software only, hardware acceleration unavailable Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable Compositing: Software only, hardware acceleration unavailable Multiple Raster Threads: Disabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only, hardware acceleration unavailable Video Decode: Software only, hardware acceleration unavailable Video Encode: Software only, hardware acceleration unavailable WebGL: Hardware accelerated but at reduced performance WebGL2: Software only, hardware acceleration unavailable Problems Detected Drivers older than 2009-01 on Windows are possibly unreliable: 72979, 89802, 315205 Disabled Features: flash_stage3d, gpu_compositing, panel_fitting, flash3d, gpu_rasterization, accelerated_2d_canvas, accelerated_video_decode, accelerated_webgl2, accelerated_webgl, flash_stage3d_baseline, accelerated_video_encode GPU rasterization should only be enabled on NVIDIA and Intel DX11+, and AMD RX-R2 GPUs for now.: 643850 Disabled Features: gpu_rasterization Raster is using a single thread. Disabled Features: multiple_raster_threads Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 12/13/2017, 1:08:47 PM Chrome version Chrome/63.0.3239.84 Operating system Windows NT 10.0.14393 Software rendering list version 13.13 Driver bug list version 10.34 ANGLE commit id 9095f2b44801 2D graphics backend Skia/63 dbae7001c9805fb0a4b18fd0cbc889941cb39db4- Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end Driver Information Initialization time 0 In-process GPU true Passthrough Command Decoder false Supports overlays false Sandboxed false GPU0 VENDOR = 0x0000, DEVICE= 0x0000 Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 20.0" Driver vendor Google Inc. Driver version 3.3.0.2 Driver date 2017/04/07 Pixel shader version 3.0 Vertex shader version 3.0 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER Google SwiftShader GL_VERSION OpenGL ES 2.0 SwiftShader GL_EXTENSIONS Disabled Extensions Window system binding vendor Window system binding version Window system binding extensions Direct rendering Yes Reset notification strategy 0x0000 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1024x768, workarea=0,0 1024x728, scale=1, external Color space information {primaries:[[0.4360,0.3851,0.1431,],[0.2225,0.7169,0.0606,],[0.0139,0.0971,0.7139,],], transfer:0.0000*x + 0.0000 if x < 0.0000 else (1.0000*x + 0.0000)**2.2000 + 0.0000, matrix:RGB, range:FULL, icc_profile_id:11} Bits per color component 8 Bits per pixel 24
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Dec 14 2017
I can try but not sure how , hope to figure it out
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Dec 14 2017
I did copy and paste did that work
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Dec 14 2017
Looks like we're falling back to swiftshader: > Drivers older than 2009-01 on Windows are possibly unreliable: 72979, 89802, 315205 It looks like WebGL is still enabled, though, so I don't know why the content would be broken. +capn +sugoi I also can't tell whether this workaround is expected. When there's a swiftshader fallback we can't see the PCI info for the original hardware anymore.
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Dec 14 2017
They could also be using failIfMajorPerformanceCaveat. So it's possible that if something changed which caused this workaround to get triggered, it would break content. +zmo for blacklist decision changes. Note this could be a Bug and not a Bug-Regression, if Bubble Witch 3 Saga made a change which broke their swiftshader compatibility. TE: Could you please test whether there is a regression between M62 and M63 on Bubble Witch 3 Saga? Any Windows machine will do. In both cases, please run Chrome with --use-gl=swiftshader
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Dec 14 2017
damn well that was as clear as mud. Ok well I just wont use game room any more, I will figure out a diff game to play that doesnt require it. I know when I play pet rescue it ask me to use an older version of Chrome, and I can play it , 3 of the other KING games there is no option.
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Dec 14 2017
Sorry, I wasn't addressing you. We are looking into the issue and we will let you know if we need any more feedback from you. Pet Rescue may require Flash, so that problem is probably unrelated.
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Dec 15 2017
Unable to reproduce the issue on reported chrome version 63.0.3239.84 on windows10 with steps mentioned below Steps followed to reproduce the issue: 1) Launched reported chrome version from terminal with "--use-gl=swiftshader" 2) logged in into fb 3) Searched for Bubble Witch Saga 3 and click on play 4) Game played as expected 5) Now clicked on play Bubble Witch Saga 3 from game room 6) Facebook game room got opened and able to play the game eas expected @Reporter: Please find the attached screencast for your reference and let us know if we missed anything in reproducing this issue, please try to test this issue by creatig new person with do not have apps and extensions in it and let us know if th eissue still persists Thanks!
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Dec 15 2017
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Dec 15 2017
Did you happen to download gameroom and play it? I am asking because if I play it directly on Facebook it plays but if I down load the app gameroom that's when it wouldn't work , but that's on my PC, it used to be way faster . But on my tablets I just play it from the app
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Dec 15 2017
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 15 2017
I'm sorry, this sounds like a problem in Facebook's Gameroom app. Please report it to Facebook.
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Dec 15 2017
Sorry, I didn't realize Facebook Gameroom was a standalone native app outside the browser. Yes, this should be reported to Facebook. Please point them at this bug, as it may help them diagnose the issue. It sounds like for these web games, they're shipping some kind of web shell like Electron. They probably need to hook in SwiftShader or something for software rendering. |
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Comment 1 by pji...@gmail.com
, Dec 9 2017