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Issue 793059 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Dec 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug-Regression



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Remote Desktop sessions don't finish starting on Linux hosts

Reported by markus@chromium.org, Dec 7 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS aarch64 9901.77.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.97 Safari/537.36

Steps to reproduce the problem:
1. Try to either allow shared access to a new Linux account, or look up existing sessions that were created in the past.
2. For existing sessions, it'll either show that the session was last active sometime in the past, or it shows that the session is associated with a different Google account (that's bound to be a bogus error message!)
3. For newly created accounts, the operation never gets past the point of selecting a new PIN. After a long while, it finally times out though.

What is the expected behavior?
Apart from  bug 793045 , which always presented a minor hurdle, it used to be pretty easy to set up Chrome Remote Desktop connections to Linux hosts. As of recent switch to remotedesktop.google.com, this no longer seems to be the case.

What went wrong?
Attempts to activate Chrome Remote Desktop now always time out after I have picked a new PIN.

Interestingly though, if I look at my process list, it appears as if the session has actually started. It simply doesn't allow me to connect to it.

Did this work before? Yes About two days ago (not sure which version). This was before the switch to remotedesktop.google.com

Chrome version: 62.0.3202.75  Channel: n/a
OS Version: Ubuntu 16.04
Flash Version:
 
I waited a couple of hours, and when I came back to my computer, everything worked fine again. As best as I can tell, this must have been a server-side problem.

While it would be ideal if Chrome showed more useful error message in this situation, there isn't really much to do with this bug. Feel free to close -- apparently, I no longer have permissions to do that myself.
Labels: Needs-Bisect
Cc: sergeyu@chromium.org yuweih@chromium.org joedow@chromium.org
Cc: vamshi.k...@techmahindra.com
Labels: Triaged-ET Needs-Triage-M62
Status: WontFix (was: Unconfirmed)
"As per comment#1 by the reporter it seems the issue isn't with chrome rather with server, hence closing it. Please feel free to raise a new one if this is seen again.

Thanks!"
Labels: -Needs-Bisect
Can you repro the problem and then submit feedback using the link in the webpage? It will attach logs to help us track down the problem.

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