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Issue 792920 link

Starred by 3 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Chrome , Mac
Pri: 3
Type: Feature



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Tabs lost

Reported by peter.v...@gmail.com, Dec 7 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Steps to reproduce the problem:
1. Open Tabs and have the setting to reopen last tabs on launch
2. Close Chrome
3. Open a link from an Email, opening this link, but the window with all the valuable tabs can never be found again!

What is the expected behavior?
NEVER lose tabs again. Some built in solution for opened tabs history which helps in these cases

What went wrong?
Chrome opened the requested link in a new window, thus losing all my tabs in the last window I used, which would have been reopened if I opened chrome normally.

Did this work before? No 

Chrome version: 63.0.3239.84  Channel: stable
OS Version: OS X 10.12.6
Flash Version: 

This is probably only one error use case. I lost Tabs many times already on different machines (Linux, OSX) and using some 3rd party extensions for this, but sadly not on this work machine. This should be built in by default for these error cases to be recoverable.
 
Components: -UI UI>Browser>Sessions

Comment 2 by sdy@chromium.org, Dec 7 2017

Labels: Needs-Feedback
[Mac triage] Is it possible that it's opening the link in a new window? Just want to make sure I understand the issue. Take a look at the attached screen recording of me trying to reproduce it.

(Possibly a dupe of  issue 753054 .)
chrome_opens_new_window.mp4
372 KB View Download
It looks very much like it. In my case though, the old window was not reopened and I could not get to it anymore.
It was a link from the Outlook App btw. I will try to manually reproduce it the same way you did, just to see what happens.
Thanks for your input!
Project Member

Comment 4 by sheriffbot@chromium.org, Dec 8 2017

Cc: sdy@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sdy@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by sdy@chromium.org, Dec 8 2017

Labels: Needs-Feedback
Sounds good. Let me know — if you can reliably show the old window being lost completely, that would make it higher priority to investigate.
I managed to reproduce this problem while losing all my work tabs today trying to find more info. So I tested some more since I had nothing else to lose within chrome :/

* Starting with 2 windows, both different chrome user profile (work/private).
* Seems to be almost random when the old windows are *both* correctly restored. Sometimes I end up with 3 windows: the 2 old correctly restored windows and the new window with the new tab. Sometimes I only have 1 of the old ones restores plus the new one.
Project Member

Comment 7 by sheriffbot@chromium.org, Dec 11 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sdy@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback Triaged-ET Needs-Triage-M63
Unable to reproduce this issue on reported version 63.0.3239.84 using Mac 10.13.1 and 10.12.6 with steps mentioned in Comment#0 and comment#2. Attaching screencast for reference.

@Reporter: Could you please check the video and let us know if we miss anything. And also could you check the issue on fresh profile which do not have any extensions/apps. Please report us back the behaviour you are observing.

Thanks!
792920.mp4
1.6 MB View Download

Comment 9 by sdy@chromium.org, Jan 8 2018

Owner: chrisha@chromium.org
Status: Assigned (was: Unconfirmed)
[Mac triage] chrisha@, it looks like you've been working on session restore. Do you have any insight into what might be happening here or who'd know more?
This is a known issue, and a bit of edge case. Clicking on a link in an email and having it open in Chrome creates a new browsing session. This overwrites the previous session.

We've talked about having some smarts to distinguish between effectively "empty" sessions, but there's no clear way around this without adding knowledge of multiple sessions. Session restore was initially built this way but the multi-session knowledge was removed as it was effectively never used.

This is similar in spirit to crbug.com/130066.
Cc: chrisha@chromium.org
 Issue 809802  has been merged into this issue.
Labels: -Type-Bug -Pri-2 -Needs-Feedback -Needs-Triage-M63 -Triaged-ET OS-Chrome OS-Linux OS-Windows Pri-3 Type-Feature

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