Seemingly random GPU process crash with VP8 videos
Reported by
alvinhoc...@gmail.com,
Dec 7 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36 Example URL: https://www.reddit.com/ Steps to reproduce the problem: 1. Install Reddit Enhancement Suite (for infinite scrolling) 2. Open Reddit 3. Keep expanding videos (or so-called gifs) What is the expected behavior? What went wrong? Sometimes when expanding certain videos or when the videos scroll/switch into view, the window content will flash black, indicating that the GPU process was dead. Viewing chrome://gpu reveals that the GPU process has indeed crashed. Did this work before? N/A Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? N/A Chrome version: 63.0.3239.84 Channel: stable OS Version: 10.0 Flash Version: Contents of chrome://gpu: Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog. Graphics Feature Status Canvas: Hardware accelerated CheckerImaging: Disabled Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Hardware accelerated Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_discard_framebuffer disable_framebuffer_cmaa exit_on_context_lost force_cube_complete msaa_is_slow scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost TexSubImage is faster for full uploads on ANGLE Applied Workarounds: texsubimage_faster_than_teximage Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args ANGLE crash on glReadPixels from incomplete cube map texture: 518889 Applied Workarounds: force_cube_complete On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent) Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Checker-imaging has been disabled via finch trial or the command line. Disabled Features: checker_imaging Version Information Data exported 2017/12/7 下午10:15:17 Chrome version Chrome/63.0.3239.84 Operating system Windows NT 10.0.16299 Software rendering list version 13.13 Driver bug list version 10.34 ANGLE commit id 9095f2b44801 2D graphics backend Skia/63 dbae7001c9805fb0a4b18fd0cbc889941cb39db4- Command Line "C:\Program Files (x86)\Google\Chrome Beta\Application\chrome.exe" --flag-switches-begin --overscroll-history-navigation=0 --pull-to-refresh=0 --disable-features=AutomaticTabDiscarding --flag-switches-end Driver Information Initialization time 464 In-process GPU false Passthrough Command Decoder false Supports overlays true Sandboxed false GPU0 VENDOR = 0x8086, DEVICE= 0x5916 Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY2 23.7" Diagonal Monitor Size of \\.\DISPLAY1 12.2" Driver vendor Intel Corporation Driver version 23.20.16.4849 Driver date 10-27-2017 Pixel shader version 5.0 Vertex shader version 5.0 Max. MSAA samples 16 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0) GL_VERSION OpenGL ES 3.0 (ANGLE 2.1.0.9095f2b44801) GL_EXTENSIONS GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Google Inc. (adapter LUID: 000000000000b240) Window system binding version 1.4 (ANGLE 2.1.0.9095f2b44801) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 1 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1368x912, workarea=0,0 1368x872, scale=2, external Color space information {primaries:[[0.4359,0.3852,0.1429,],[0.2224,0.7170,0.0605,],[0.0139,0.0971,0.7133,],], transfer:1.0000*x + 0.0000 if x < 0.0000 else (1.0000*x + 0.0000)**2.2000 + 0.0000, matrix:RGB, range:FULL, icc_profile_id:11} Bits per color component 8 Bits per pixel 24 Info Display[2779098405] bounds=1368,367 1920x1080, workarea=1368,367 1920x1040, scale=1, external Color space information {primaries:[[0.4851,0.3489,0.1302,],[0.2501,0.6978,0.0521,],[0.0227,0.1163,0.6859,],], transfer:0.0774*x + 0.0000 if x < 0.0404 else (0.9479*x + 0.0521)**2.4000 + 0.0000, matrix:RGB, range:FULL, icc_profile_id:12} Bits per color component 8 Bits per pixel 24 Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1824 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 2736 iAdapter 0 lDriverSize 53357584 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized 已啟用 szChipType Intel(R) HD Graphics Family szD3DStatusEnglish Enabled szD3DStatusLocalized 已啟用 szDACType Internal szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized 已啟用 szDXVAHDEnglish Supported szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C szDescription Intel(R) HD Graphics 620 szDeviceId 0x5916 szDeviceIdentifier {D7B78E66-1A56-11CF-5565-3620B9C2DA35} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 4186 MB szDisplayMemoryLocalized 4186 MB szDisplayModeEnglish 2736 x 1824 (32 bit) (60Hz) szDisplayModeLocalized 2736 x 1824 (32 bit) (60Hz) szDriverAssemblyVersion 23.20.16.4849 szDriverAttributes Final Retail szDriverDateEnglish 27/10/2017 8:00:00 szDriverDateLocalized 10/27/2017 08:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized 英文 szDriverModelEnglish WDDM 2.3 szDriverModelLocalized WDDM 2.3 szDriverName C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igd12umd64.dll szDriverNodeStrongName oem8.inf:5f63e534fccdbc6c:iKBLD_w10_DS:23.20.16.4849:pci\ven_8086&dev_5916 szDriverSignDate Unknown szDriverVersion 23.20.0016.4849 szKeyDeviceID Enum\PCI\VEN_8086&DEV_5916&SUBSYS_00261414&REV_02 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{719D8F8E-B4DF-11E7-B71D-A1EBA056BC64}\0000 szManufacturer Intel Corporation szMiniVdd 不明 szMiniVddDateEnglish Unknown szMiniVddDateLocalized 不明 szMonitorMaxRes Unknown szMonitorName Surface Display szNotesEnglish No problems found. szNotesLocalized 未發現任何問題。 szOverlayEnglish Supported szRankOfInstalledDriver 00D12001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0002 szSubSysId 0x00261414 szTestResultD3D7English Not run szTestResultD3D7Localized 未執行 szTestResultD3D8English Not run szTestResultD3D8Localized 未執行 szTestResultD3D9English Not run szTestResultD3D9Localized 未執行 szTestResultDDEnglish Not run szTestResultDDLocalized 未執行 szVdd 不明 szVendorId 0x8086 1 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1080 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 1920 iAdapter 1 lDriverSize 53357584 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized 已啟用 szChipType Intel(R) HD Graphics Family szD3DStatusEnglish Enabled szD3DStatusLocalized 已啟用 szDACType Internal szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized 已啟用 szDXVAHDEnglish Supported szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C szDescription Intel(R) HD Graphics 620 szDeviceId 0x5916 szDeviceIdentifier {D7B78E66-1A56-11CF-5565-3620B9C2DA35} szDeviceName \\.\DISPLAY2 szDisplayMemoryEnglish 4186 MB szDisplayMemoryLocalized 4186 MB szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz) szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz) szDriverAssemblyVersion 23.20.16.4849 szDriverAttributes Final Retail szDriverDateEnglish 27/10/2017 8:00:00 szDriverDateLocalized 10/27/2017 08:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized 英文 szDriverModelEnglish WDDM 2.3 szDriverModelLocalized WDDM 2.3 szDriverName C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1f28369fa9564093\igd12umd64.dll szDriverNodeStrongName oem8.inf:5f63e534fccdbc6c:iKBLD_w10_DS:23.20.16.4849:pci\ven_8086&dev_5916 szDriverSignDate Unknown szDriverVersion 23.20.0016.4849 szKeyDeviceID Enum\PCI\VEN_8086&DEV_5916&SUBSYS_00261414&REV_02 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{719D8F8E-B4DF-11E7-B71D-A1EBA056BC64}\0001 szManufacturer Intel Corporation szMiniVdd 不明 szMiniVddDateEnglish Unknown szMiniVddDateLocalized 不明 szMonitorMaxRes Unknown szMonitorName Dell U2417H (DP) szNotesEnglish No problems found. szNotesLocalized 未發現任何問題。 szOverlayEnglish Supported szRankOfInstalledDriver 00D12001 szRegHelpText Unknown szRevision Unknown szRevisionId 0x0002 szSubSysId 0x00261414 szTestResultD3D7English Not run szTestResultD3D7Localized 未執行 szTestResultD3D8English Not run szTestResultD3D8Localized 未執行 szTestResultD3D9English Not run szTestResultD3D9Localized 未執行 szTestResultDDEnglish Not run szTestResultDDLocalized 未執行 szVdd 不明 szVendorId 0x8086 Log Messages [7684:5172:1207/194701.904:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(30,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(35,8-28): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:14964:1207/194830.085:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(71,10-42): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(94,10-42): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:5172:1207/195417.333:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(48,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(53,8-28): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:14964:1207/202620.086:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(60,9-52): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:14964:1207/202620.168:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(60,23-43): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:13584:1207/203537.547:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(64,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(69,8-28): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:8592:1207/203648.660:WARNING:ipc_message_attachment_set.cc(49)] : MessageAttachmentSet destroyed with unconsumed attachments: 0/1 [7684:7652:1207/203653.144:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(36,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(41,8-28): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them [7684:8592:1207/221345.849:ERROR:mf_helpers.cc(14)] : Error in dxva_video_decode_accelerator_win.cc on line 1587 [7684:8592:1207/221345.849:ERROR:mf_helpers.cc(14)] : Error in dxva_video_decode_accelerator_win.cc on line 694 [7684:8592:1207/221345.849:ERROR:gpu_video_decode_accelerator.cc(367)] : HW video decode not available for profile vp8 [7684:14388:1207/221346.066:WARNING:angle_platform_impl.cc(51)] : rx::HLSLCompiler::compileToBinary(228): C:\fakepath(64,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(69,8-28): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them GpuProcessHostUIShim: The GPU process crashed! Of the few times that I paid attention, they all seem to be caused by videos hosted by gfycat.com
,
Dec 7 2017
Can you check chrome://crashes and report the IDs there?
,
Dec 7 2017
Oh I did not realize that the hidden GPU process crashes also generate crash reports. Here's one: d2bfbc43-6855-45e4-b433-00f19f139bad
,
Dec 7 2017
Sorry, the correct uploaded ID seems to be this: f38d375bb4ec5111
,
Dec 7 2017
Looks like it's a crash in your GPU drivers. Are you running the latest Intel drivers?
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Dec 7 2017
Damn, really? It's the latest available on Intel's website 15.60.0.4849 (23.20.16.4849). I will revert to 15.46.05.4771 and see how it goes again... (Not 15.47.02.4815, it doesn't even work properly with Windows.) Could it still be caused by Chrome's code? Do these logs indicate anything weird since they always show up above the crash: [7684:8592:1207/221345.849:ERROR:mf_helpers.cc(14)] : Error in dxva_video_decode_accelerator_win.cc on line 1587 [7684:8592:1207/221345.849:ERROR:mf_helpers.cc(14)] : Error in dxva_video_decode_accelerator_win.cc on line 694 [7684:8592:1207/221345.849:ERROR:gpu_video_decode_accelerator.cc(367)] : HW video decode not available for profile vp8
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Dec 7 2017
Yes it could be caused by something Chrome is doing; it seems to have been reported previously as issue 620885. I don't think it actually has to do with hardware vp8 decoding since we don't support that. But some compositing issue may be arising. -> Internals>GPU folks for triage.
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Dec 8 2017
Assigning to +yang.gu for triage/reassignment. Yang, this seems like an Intel issue. Could your team take a look at this?
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Dec 11 2017
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Dec 11 2017
Hi, Alvinhoc First I want to explain that errors about HW video decoder not available for vp8 won't crash gpu process. Since chrome doesn't support HW decoder for vp8, these errors means chrome will fallback to software decoder.(Every time you play vp8 video, you'll see these errors). I try to reproduce the crash on HD630 with Intel Driver 15.60.0.4849(23.20.16.4849) but cannot success. Would you like to offer more details ? Here are my profiles: OS: Windows 10 (OS Build 15063.674) Chrome : Stable(63.0.3239.84 Official Build 64-bit) Graphics Card : HD630 Intel Graphics Driver Version : 23.20.16.4849 Here are my steps to try to reproduce the issue : 1. Install Reddit Enhancement Suite(from here : https://chrome.google.com/webstore/detail/reddit-enhancement-suite/kbmfpngjjgdllneeigpgjifpgocmfgmb?hl=en-US) 2. Open https://www.reddit.com/domain/gfycat.com/ 3. Click each topics. View each videos and click 'fullscreen' and exit fullscreen multiple times. After half an hour, no crash happens. Would you like to offer some suggestions?
,
Dec 11 2017
I understand, the errors about vp8 are likely red herrings. You might want to change the issue summary to reflect that then (I can change nothing). I am using a Surface Pro (2017) with Windows 10 ver 1709 (Fall Creators update build 16299, I think I have the November update installed). From the driver release notes (https://downloadmirror.intel.com/27266/eng/ReleaseNotes_GFX_15600.4849.pdf), the driver build 4849 adds WDDM 2.3 support which is only available since the Fall Creators update, so it could be something specific to this version of Windows and might not affect ver 1703 (build 15063). My chrome://gpu output shown above does say szDriverModelEnglish = "WDDM 2.3". I can try installing the driver build 4849 again and see what I can get tonight. Just FYI I've been using the driver build 4771 these two days and haven't noticed any GPU process crashes yet. If you want more specific details on the system please feel free to ask.
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Dec 13 2017
Thx for your feedback ! Cannot reproduce it on HD630 with same videos but could reproduce on HD520(play vp8 video) with older driver. It seems to be a laptop issue. I'll investigate it.
,
Dec 23 2017
FYI, just tried Intel driver 23.20.16.4877 and confirmed this still happens.
,
Dec 26 2017
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Dec 28 2017
Hi, Alvinhoc Thx for your input! The root cause of this issue has been found and I highly suspect it is driver bug. I'll send a driver bug to our driver team and continue to follow up. BTW, I find that if I disable the "reddit enhancement suite", it won't crash any more.
,
Feb 2 2018
,
Feb 2 2018
Issue 808104 has been merged into this issue.
,
Feb 2 2018
FYI, when I saw this crash on my own machine, it was on plain Reddit without Reddit Enhancement Suite. URL: https://www.reddit.com/r/Superbowl/comments/7i79zg/oh_hi_there/ This seems to repro on ~25% of page loads.
,
Feb 9 2018
Users experienced this crash on the following builds: Win Canary 66.0.3342.0 - 0.16 CPM, 3 reports, 3 clients (signature [Third party - igd10iumd64.dll] gpu::DCLayerTree::SwapChainPresenter::UploadVideoImages) If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates. - Go/Fracas
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Mar 8 2018
Users experienced this crash on the following builds: Win Beta 65.0.3325.125 - 0.52 CPM, 6 reports, 6 clients (signature [Third party - igd10iumd64.dll] gpu::DCLayerTree::SwapChainPresenter::UploadVideoImages) If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates. - Go/Fracas
,
Mar 12 2018
Users experienced this crash on the following builds: Win Canary 67.0.3368.0 - 0.18 CPM, 5 reports, 4 clients (signature [Third party - igd10iumd64.dll] gpu::DCLayerTree::SwapChainPresenter::UploadVideoImages) If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates. - Go/Fracas
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Mar 20 2018
Users experienced this crash on the following builds: Win Canary 67.0.3375.0 - 0.09 CPM, 3 reports, 3 clients (signature [Third party - igd10iumd64.dll] gpu::DCLayerTree::SwapChainPresenter::UploadVideoImages) If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates. - Go/Fracas
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Apr 5 2018
Users experienced this crash on the following builds: Win Beta 66.0.3359.81 - 0.15 CPM, 11 reports, 11 clients (signature [Third party - igd10iumd64.dll] gpu::DCLayerTree::SwapChainPresenter::UploadVideoImages) If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates. - Go/Fracas
,
Apr 10 2018
Hi, Alvinhoc and Kai, Intel latest released driver 15.65.5.4982(links here :https://www.intel.com/content/www/us/en/support/products/96551/graphics-drivers/graphics-for-7th-generation-intel-processors/intel-hd-graphics-620.html ) contains the fix for this bug. I've verified several videos in gfycat.com and Kai's link, they all works fine now. Thx.
,
Apr 11 2018
Thanks for the info. I've installed the new driver and I'll see if I get any similar crashes again with normal usage.
,
May 1 2018
Hi shaobo, I think it is safe to say that I haven't encountered this crash anymore with driver 15.65.5.4982.
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May 2 2018
Hi, alvinhochun Thx again for your verfy !
,
May 14 2018
Issue 842544 has been merged into this issue.
,
Jun 20 2018
Can we mark this as fixed?
,
Jun 28 2018
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Comment 1 by alvinhoc...@gmail.com
, Dec 7 2017