Chrome Version       : <Copy from: 'about:version'>
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox:
       Edge:

What steps will reproduce the problem?
(1)Think my password has been hacked  True saver is not recognizing my face or my password
(2)I have one more try to get this right, my face hasn't changed in 30 years, my password to this account hasn't been changed by me.
(3)Was going to pay for this access this week True key is pretty handy app to me! actually recommending it to my friends 
What is the expected result?whether if I'm keeping this app or not, was getting ready to pay for it. and that is a rare thing for me


What happens instead?it says its going to block me out, it has all my passwords stored,  I hope it deletes them when it blocks me!


Please provide any additional information below. Attach a screenshot if
possible.my password and face are still the same as far as I know, and I haven't changed anything if this is a bug please delete my info. do not share!