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Issue metadata

Status: Fixed
Owner:
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug

Blocking:
issue 786182



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Increase notification timeout to 120s

Project Member Reported by skau@chromium.org, Dec 2 2017

Issue description

Chrome Version: All
OS: CrOS

What steps will reproduce the problem?
(1) Start print job of complicated page (i.e. yahoo.co.jp)
(2) Wait

What is the expected result?
Pages are printed eventually

What happens instead?
Print job is cancelled when we think it times out (after 20s).


We can't differentiate between an unreachable printer and a job that is expensive to render.  In the meantime, allow 120s to render a job.
 

Comment 1 by skau@chromium.org, Dec 2 2017

Blocking: 786182
Labels: M-64
Project Member

Comment 2 by bugdroid1@chromium.org, Dec 4 2017

The following revision refers to this bug:
  https://chromium.googlesource.com/chromium/src.git/+/8229631e3aca5b48c77211ce443c5947c7c42f4f

commit 8229631e3aca5b48c77211ce443c5947c7c42f4f
Author: Sean Kau <skau@chromium.org>
Date: Mon Dec 04 20:14:45 2017

Increase print job timeout to 120s from 20s.

Some print jobs take a very long time to render.  Add some buffer to
allow rendering to complete.  Long term, we hope to reduce the timeout
to 20s to detect if a printer is reachable.

If a printer is unreachable, this change will result in extending the
time a user waits from 20 to 120s.  This should only be encountered
by users setting up their printer for the first time.

Bug:  786182 ,  791230 
Change-Id: I5088654b3f8a68b1178efeef98c5cb66dfe4647c
Reviewed-on: https://chromium-review.googlesource.com/804606
Reviewed-by: Xiaoqian Dai <xdai@chromium.org>
Commit-Queue: Sean Kau <skau@chromium.org>
Cr-Commit-Position: refs/heads/master@{#521425}
[modify] https://crrev.com/8229631e3aca5b48c77211ce443c5947c7c42f4f/chrome/browser/chromeos/printing/cups_print_job_manager_impl.cc

Comment 3 by skau@chromium.org, Dec 4 2017

Labels: Merge-Request-64
Status: Fixed (was: Started)

Comment 4 by skau@chromium.org, Dec 4 2017

Labels: OS-Chrome

Comment 5 by skau@chromium.org, Dec 4 2017

Labels: -Pri-3 Pri-2
Labels: -Merge-Request-64 Merge-Approved-64
Approving merge to M64 Chrome OS.
Project Member

Comment 7 by bugdroid1@chromium.org, Dec 5 2017

Labels: -merge-approved-64 merge-merged-3282
The following revision refers to this bug:
  https://chromium.googlesource.com/chromium/src.git/+/15b251800452c14148a1cc06312313a1baaf4665

commit 15b251800452c14148a1cc06312313a1baaf4665
Author: Sean Kau <skau@chromium.org>
Date: Tue Dec 05 22:11:00 2017

Increase print job timeout to 120s from 20s.

Some print jobs take a very long time to render.  Add some buffer to
allow rendering to complete.  Long term, we hope to reduce the timeout
to 20s to detect if a printer is reachable.

If a printer is unreachable, this change will result in extending the
time a user waits from 20 to 120s.  This should only be encountered
by users setting up their printer for the first time.

Bug:  786182 ,  791230 
Change-Id: I5088654b3f8a68b1178efeef98c5cb66dfe4647c
Reviewed-on: https://chromium-review.googlesource.com/804606
Reviewed-by: Xiaoqian Dai <xdai@chromium.org>
Commit-Queue: Sean Kau <skau@chromium.org>
Cr-Original-Commit-Position: refs/heads/master@{#521425}(cherry picked from commit 8229631e3aca5b48c77211ce443c5947c7c42f4f)
Reviewed-on: https://chromium-review.googlesource.com/809766
Reviewed-by: Sean Kau <skau@chromium.org>
Cr-Commit-Position: refs/branch-heads/3282@{#39}
Cr-Branched-From: 5fdc0fab22ce7efd32532ee989b223fa12f8171e-refs/heads/master@{#520840}
[modify] https://crrev.com/15b251800452c14148a1cc06312313a1baaf4665/chrome/browser/chromeos/printing/cups_print_job_manager_impl.cc

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