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Issue 791120 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: 2017-12-21
OS: Mac
Pri: 3
Type: Bug



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Mouse scroll wheel stops working after a few seconds

Reported by quent...@gmail.com, Dec 1 2017

Issue description

Chrome Version       : 62.0.3202.94
OS Version: OS X 10.10.5
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1. Go to any website (productforums.google.com exhibits the problem)
2. Use mouse scroll wheel to navigate the page
3.

What is the expected result?
Mouse scroll wheel should scroll page up and down

What happens instead of that?
Scrolling works normally for a few seconds after loading the page, but then slows down dramatically and eventually stops working

Please provide any additional information below. Attach a screenshot if
possible.
Have been using Chrome for a long time and this was never a problem before today

UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36



 
Cc: rkalavakuntla@chromium.org
Labels: Needs-Triage-M62 Needs-Feedback
Tested this issue on Mac OS 10.12.6 with the chrome reported version #62.0.3202.94, canary #64.0.3282.5 and unable to reproduce the issue.

@Reporter: Could you please check the issue in other browsers as well and confirm us that the behavior is only specific to chrome browser or not.
Thanks..

Comment 2 by quent...@gmail.com, Dec 5 2017

The issue is definitely specific to Chrome - does not occur in either
Firefox or Safari as far as I can tell.  Unfortunately it appears to be
intermittent.  On the day I reported the issue, the scroll wheel got stuck
all the time, but since then it has been OK.  However, today I have been
seeing the issue again intermittently.
Project Member

Comment 3 by sheriffbot@chromium.org, Dec 5 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rkalavakuntla@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by sdy@chromium.org, Dec 6 2017

Components: Internals>Compositing>Scroll Blink>Scroll
Cc: sc00335...@techmahindra.com
Labels: Needs-Feedback Triaged-ET
Unable to reproduce this issue on reported version 62.0.3202.94 and on latest canary 65.0.3285.0 using Mac 10.13.1 using steps mentioned below. 

1. Launched chrome and navigated to productforums.google.com 
2. Scrolled using mouse wheel and able to scroll without any lag

@Reporter: Could you please check the issue on fresh profile which doesn't have any app/extensions or please check on Incognito profile and let us know the behaviour. This would help in further triaging of the issue.

Thanks!
NextAction: 2017-12-21
Are you able to provide a trace from chrome://tracing "Input Latency" trace when it occurs? 

Comment 7 by quent...@gmail.com, Dec 7 2017

I have not seen the issue since my last report - will check on a fresh
profile and also capture Input Latency via tracing when it occurs again.
Project Member

Comment 8 by sheriffbot@chromium.org, Dec 7 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Status: WontFix (was: Unconfirmed)
Closing as nothing is actionable at this time. When the issue does reproduce (if it does) feel free to open a new issue quoting this issue.
The NextAction date has arrived: 2017-12-21

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