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Issue 789138 link

Starred by 1 user

Issue metadata

Status: Fixed
Owner: ----
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: 2017-12-12
OS: Windows
Pri: 3
Type: Bug



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Scroll not working after activating Smooth scrolling on Logitech Options utility (using MX Anywhere 2)

Reported by ricardo....@gmail.com, Nov 28 2017

Issue description

Chrome Version       : 62.0.3202.94
OS Version: 6.3
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1. Activate Smooth scrolling on Logitech Options
2. Open Chrome an open a web page (that does not fit on the screen)
3.

What is the expected result?
Pages should scroll with the mouse wheel

What happens instead of that?
Scrolling not working.


UserAgentString: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36



 
Components: Blink>Scroll
Do you have the Logitech Smooth Scroll Extension installed? Have you tried disabling that?
Labels: Needs-Feedback
NextAction: 2017-12-12
I had it installed.
I removed it but still doesn't work.
I also tried with Scroll option in Chrome Enabled and Disabled.

Nothing seems to work.
Project Member

Comment 4 by sheriffbot@chromium.org, Nov 28 2017

Cc: dtapu...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "dtapuska@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Triage-M62
Please try and remove the logitech software and the logitech extension they communicate with each other and I suspect your problem is with that software.
The NextAction date has arrived: 2017-12-12
Status: Fixed (was: Unconfirmed)
ricardo...@ did you try the suggested solution of removing the software and the extension and reloading your page?
Since we haven't heard back since the last week I'm going to close this issue for now.
Feel free to comment again or open a new issue if you see the same behavior.

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