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Issue 788481 link

Starred by 4 users
Status: WontFix
Owner: ----
Closed: Dec 2017
Cc:
█ krajshree@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome not connecting to Internet

Reported by sand...@gmail.com, Nov 25 2017 
UserAgent: Mozilla/5.0 (Windows NT 6.1; rv:57.0) Gecko/20100101 Firefox/57.0

Steps to reproduce the problem:
1. Chrome is just not connecting to internet giving the below problems
There is no Internet connection

There is something wrong with the proxy server, or the address is incorrect.
Try:
Contacting the system admin
Checking the proxy address
Running Windows Network Diagnostics
ERR_PROXY_CONNECTION_FAILED

There is no problem with Firefox. Firefox is working fine

What is the expected behavior?
Chrome should connect to Internet

What went wrong?
No Idea. It just stopped working

Did this work before? Yes same version

Chrome version: 62.0.3202.94  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:

Comment 1 by krajshree@chromium.org, Nov 27 2017

Cc: krajshree@chromium.org
Components: Internals>Network
Labels: Needs-Triage-M62 Needs-Feedback Triaged-ET
Unable to reproduce the issue on Win-7 and Win-10 using chrome reported version #62.0.3202.94 and latest canary #64.0.3278.0.

Observed that the chrome displayed webpages without any issues and did not show any error page.

sandysg@ - Could you please check the issue on latest canary #64.0.3278.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
Latest chrome builds can be downloaded from the below url:
https://www.chromium.org/getting-involved/dev-channel

Thanks...!!

Comment 2 by mohann...@gmail.com, Nov 27 2017 

This is being observed with Windows 7 Professional 64 Bit + Canary Version 64.

When the machine is restarted, it is observed that the canary startup takes 15 minutes to display first page.

Has it got anything to do with
. Flash plugin
. Checkpoint / Cisco VPN client on the machine?

Any way to see if the issue is being caused by VPN client.

Comment 3 by krajshree@chromium.org, Nov 27 2017 

 Issue 788477  has been merged into this issue.

Comment 4 by krajshree@chromium.org, Nov 27 2017 

 Issue 788335  has been merged into this issue.

Comment 5 by krajshree@chromium.org, Nov 27 2017

Components: -Internals>Network Internals>Network>Proxy

Comment 6 by eroman@chromium.org, Nov 27 2017 

Presumably Firefox and Chrome are using different proxy settings.
What settings are you using in either? What result do you get from IE/Edge?

Getting ERR_PROXY_CONNECTION_FAILED means that Chrome is configured to use a proxy, and there is no fallback option. If the proxy is down, you won't be able to access any pages.

In which case the solution is to fix your proxy, or configure Chrome not to use that proxy.

Comment 7 by rch@chromium.org, Dec 8 2017

Status: WontFix (was: Unconfirmed)
►

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