Can't report issues via "About Google Chrome" —> "Report an issue" link
Reported by
k...@becklyn.com,
Nov 24 2017
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Issue descriptionChrome Version : 64.0.3269.3 OS Version: OS X 10.12.6 URLs (if applicable) : chrome://settings/help What steps will reproduce the problem? 1. Go to chrome://settings/help 2. Click on „Report an issue” What is the expected result? The bugtracker should open to allow me report issues What happens instead of that? Nothing UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3269.3 Safari/537.36
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Nov 25 2017
Does it work for you, if you do it via the Hamburger Menu in the Toolbar? Hamburger Menu > Help > Report an issue...
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Nov 27 2017
I'm afraid it doesn't work either way. It's strange since I can see two click handlers registered for the `div#reportIssue`-button but they don't seem to trigger at least some visible errors either in the console or on the page itself.
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Nov 27 2017
Thank you for providing more feedback. Adding requester "mehmet@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 27 2017
If "Report an issue..." from the Chrome menu isn't working, this sounds like a problem with the Feedback app rather than Settings. Could be possible to diagnose this by inspecting the Feedback pages in chrome://inspect/#extensions and chrome://inspect/#apps after trying to launch "Report an issue", but if the app isn't opening at all, we'd need logs.
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Nov 27 2017
How can I provide logs of the feedback app? Here's the requested lists of extensions and apps: Extensions 1Password: Password Manager and Secure Wallet chrome-extension://aomjjhallfgjeglblehebfpbcfeobpgk/_generated_background_page.html inspect github.expandinizr chrome-extension://cbehdjjcilgnejbpnjhobkiiggkedfib/_generated_background_page.html inspect JSONView chrome-extension://chklaanhfefbnpoihckbnefhakgolnmc/_generated_background_page.html inspect Page Ruler chrome-extension://jlpkojjdgbllmedoapgfodplfhcbnbpn/_generated_background_page.html inspect Stylish - Custom themes for any website chrome-extension://fjnbnpbmkenffdnngjfgmeleoegfcffe/_generated_background_page.html inspect uBlock Origin chrome-extension://cjpalhdlnbpafiamejdnhcphjbkeiagm/background.html inspect Reddit Enhancement Suite chrome-extension://kbmfpngjjgdllneeigpgjifpgocmfgmb/_generated_background_page.html inspect WhatRuns chrome-extension://cmkdbmfndkfgebldhnkbfhlneefdaaip/background.html inspect uBlock Origin chrome-extension://cjpalhdlnbpafiamejdnhcphjbkeiagm/background.html inspect TabSwitcher chrome-extension://dnnmaaanhggngdohooaogfcnokngjcbc/_generated_background_page.html inspect XV — XML Viewer chrome-extension://eeocglpgjdpaefaedpblffpeebgmgddk/background.html inspect ModHeader chrome-extension://idgpnmonknjnojddfkpgkljpfnnfcklj/_generated_background_page.html inspect Emmet Re:view chrome-extension://epejoicbhllgiimigokgjdoijnpaphdp/background.html inspect Xdebug helper chrome-extension://eadndfjplgieldjbigjakmdgkmoaaaoc/_generated_background_page.html inspect Refined GitHub chrome-extension://hlepfoohegkhhmjieoechaddaejaokhf/_generated_background_page.html inspect Zephyr Capture for JIRA chrome-extension://mmmjimhmoodbiejkjgcecaoibmochpnj/chrome/content/webkit/capture-background.html inspect Feedback chrome-extension://gfdkimpbcpahaombhbimeihdjnejgicl/_generated_background_page.html inspect Apps Feedback chrome-extension://gfdkimpbcpahaombhbimeihdjnejgicl/html/default.html inspect
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Nov 29 2017
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Dec 28 2017
Unable to reproduce the issue on reported chrome version 64.0.3269.3 and on the latest canary 65.0.3305.0 using Mac 10.13.1 with the below mentioned steps. 1. Launched Chrome 2. Navigated to chrome://settings/help 3. Clicked on "Report an issue" 4. Typed "test" We are able to report the issue to chrome successfully with out any issue. Attaching the screen cast of the same. @Reporter: Could you please have a look at the screen cast and let us know if we have missed any steps in reproducing the issue. As per comment#5 requesting michaelpg@chromium.org to help in further triaging. Thnaks!
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Jan 29 2018
Mac triage: closing issue without repro case or feedback for > 30 days. |
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Comment 1 by meh...@chromium.org
, Nov 25 2017