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Can't enable the app
Reported by
pulkitdb...@gmail.com,
Nov 21 2017
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Issue descriptionTHIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE! Device name: Mi A1 Android version: 7.1.2 WebView version (from system settings -> Apps -> Android System WebView):0.0.0.1 Application: Application version: URLs (if applicable): Steps to reproduce: (1) in the system apps, Android web view app, click on enable (2) in the play store,Android web view, click on enable (3) Expected result: enable application Actual result: nothing happens Also I did press the force stop button in the system apps, Androi web view app.. Now what shall I do?
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Nov 22 2017
What is triage mobile?..btw I heard people are receiving an update on this phone, waiting for the same hoping that gets it sorted!..
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Nov 22 2017
@pulkitdbestsharma -- Thanks for the report. Please follow the below steps for WebView -- In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome. If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing. We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page. If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so. Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug. Thanks!!
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Nov 22 2017
Duping into original bug ( Issue 697382 ). Thanks!!
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Nov 22 2017
Thank you for all that information. I had thought it was very necessary to get this issue solved but you relieved me. Actually my phone was to get a software OTA update which other users with the same phone had got but I hadn't. So some of them suggested me to update it enable the web view, obviously it was not happening and also by mistake I pressed the force stop option in the apps settings for this app and so I got panicked. But I haven't received the update even now.i have a Mi A1 (Android One) device. |
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Comment 1 by pnangunoori@chromium.org
, Nov 22 2017