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Issue 786438 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Jun 2018
Cc:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 2
Type: Bug



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Spike in users reporting issues with screen resolution

Project Member Reported by ovanieva@chromium.org, Nov 17 2017

Issue description

Users reporting issues with screen resolution. All of a sudden screen appears either too big. 
Affected devices: Candy 14%; Kip 12%; Peppy 9%; Kefka 7%; Reks 7%. 
Affected channels: 61: 62%; 60:13%’ 62: 11%; 63:1.5% pointing at proportional distribution to users on each channel - affecting all channels. 

Spike started on 9/17. 

All reports reports:
https://hotsauce.corp.google.com/product/208/neutron?lView=td&lTagId=0d:69647b14:1039757&lRSort=1&lROrder=2&lRFilter=1

 
Cc: osh...@chromium.org
Could this be a keyboard shortcut press that caused the zoom? I dont recall any changes that would effect resolution until M63.

+oshima 
Per Albert, our other theory is that it's the pinch to zoom on trackpad.

"It looks like trackpad pinch to zoom went live at some point (I'm able to pinch-zoom on my samus). Elizabeth is also seeing an uptick in reports from people that sound like their windows are zoomed and they don't know how to fix it."
Cc: ovanieva@chromium.org
It's not pinch-zoom. Any other theories? It's weird to have a spike in this.
Cc: malaykeshav@chromium.org
Owner: ----
Status: Archived (was: Untriaged)

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