New issue
Advanced search Search tips
Note: Color blocks (like █ or █) mean that a user may not be available. Tooltip shows the reason.

Issue 786436 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: May 2018
Cc:
vamshi.kommuri@chromium.org
█ krajshree@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Gray screen, Unable to do anything.

Reported by boissell...@gmail.com, Nov 17 2017 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

Steps to reproduce the problem:
I do not know how to reproduce the problem as it happened out of no where causing me to search for a few days to try and find a fix.

What is the expected behavior?
Open chrome to have a gray unresponsive page and all plugins crash.

What went wrong?
When I would go to open chrome it would open me to a gray unresponsive screen and then tell me all of my plugins have crashed. That is all you can do when chrome is in this state, trying to go anywhere else just changes the url but the page stays gray. After a few days of searching I found a youtube post from 2013 telling me to just change the file name on chrome *not the shortcut on the desktop* so i just took the e out of chrome in its file and reopened chrome to see it was working once again. If this has been an issue since 2013 then why is it so hard to find a fix and or any related issues with a fix.

Did this work before? Yes 62.0.3202.94 (Official Build) (64-bit)

Chrome version: 62.0.3202.94  Channel: stable
OS Version: 10.0
Flash Version: 27.0.0.187
This is it.png
19.7 KB View Download

Comment 1 by manoranj...@chromium.org, Nov 17 2017

Labels: Needs-Triage-M62

Comment 2 by krajshree@chromium.org, Nov 20 2017

Cc: krajshree@chromium.org
Components: UI>Browser
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on Win-7 and Win-10 using chrome reported version #62.0.3202.94 and chrome version #64.0.3272.0.
Did not observe any grey screen on launching chrome.

boisselle22@ - Could you please check the issue on chrome version #64.0.3272.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
The builds can be downloaded from the below URL:
https://www.chromium.org/getting-involved/dev-channel

Thanks...!!

Comment 3 by vamshi.kommuri@chromium.org, May 17 2018

Cc: vamshi.kommuri@chromium.org
Status: WontFix (was: Unconfirmed)
As the issue is not seen on the latest stable 66.0.3359.181 hence closing the issue and marking it as Won't fix. Please feel free to raise a new one if the issue is still seen.

Thanks!
►

Sign in to add a comment