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After OS62 I cannot install MS Word on my Asus C302SA
Reported by
kevindsu...@gmail.com,
Nov 17 2017
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 9901.66.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.82 Safari/537.36 Platform: 9901.66.0 (Official Build) stable-channel cave Steps to reproduce the problem: 1. Sent CB in for repair 2. They wiped the system 3. Got back and installed OS 62 4. Went to Play Store to reinstall apps 5. MS Word/Excel now listed as incompatible What is the expected behavior? Prior to OS 62 they were 100% installed and fully functional. I require them for work. I expected to be able to reinstall them. I pay for the O365 subscription. What went wrong? Apps are not "available" to install. Did this work before? N/A Chrome version: 62.0.3202.82 Channel: stable OS Version: 9901.66.0 Flash Version: 27.0.0.183 Paly Store shows as certified but when I click on certified, the page that opens states "Your Chromebook is currently running some certification tests."
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Nov 17 2017
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Nov 27 2017
This has self resolved/an interim update has resolved it. The issue should be closed.
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Nov 27 2017
(I still get the "under testing" even though it says certified. However MS Word/Excel/PP are fully functional now)
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Jun 20 2018
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Comment 1 by kevindsu...@gmail.com
, Nov 17 2017102 KB
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