Mini Dump attached

Deleted: chrome.dmp 3.5 MB

chrome.dmp 3.5 MB Download

Update — This happens on Chrome 62 & 63 on Windows 7,10, and Mac OSX 10.13

lnm@leemayne.com - by browser hanging do you mean you get the spinning cursor, or something else? If you get the spinning cursor, can you get the browser into that state, use Activity Monitor to Sample the main browser process, and then attach the output in a file to this bug?

Spinning cursor on Windows, beach ball on Mac, have to force quit Chrome.

 

Deleted: Sample 10-40..txt 670 KB

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Sample of main Process using: Version 62.0.3202.94 (Official Build) (64-bit)

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Unable to reproduce this issue on reported version 62.0.3202.94 and on latest canary 64.0.3272.0 using Windows 10 and Mac 10.12.6 using steps mentioned below.

1.Navigated to betfair.com and observed page load success.
2.Tried using other tabs and able to surf succesfully and no hang of chrome browser is seen.

@Reporter: Could you please check the video and let us know if we miss anything. This would help in further triaging of this.

Thanks!

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It’s not betfair.com, it is our software that connects to betfair.com and renders in the brower. 

Our website: https://racingtraders.co.uk

We can set up screen sharing if that would help you any time after 15:00 uk time. 

Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

http://recordit.co/oBqCeEqkZ8

Attaching a symbolicated version of the sample in c#6. Seems to be an autofill issue.

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Turning off auto complete in browser and passwords in Chrome doesn't fix
Adding autocomplete = 'off' & 'false' doesn't fix

Unable to reproduce this issue on reported version 62.0.3202.94 and on latest canary 64.0.3272.0 using Windows 10 and Mac 10.12.6 using steps mentioned below.

1. Navigated to https://racingtraders.co.uk and downlaoded for Mac
2. Installed .dmg file and clicked on Launch in chrome. 
3. Page with login form is seen. Unable to Sign Up as no options for account creation is seen.

@Reporter: Could you please provide sample credentials to login to this site or URL to create an account for login. This would help in further triaging of the issue.

Thanks!

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I cannot put credentials in clear text here

Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Version 61 NO Issue
Version 62.0.3202.94 Has Issue
Version 63.0.3239.50 Has Issue
Version 64.0.3269.3 No Issue

If you write to me at lnm@racingtraders.co.uk I can supply login credentials.

@ lnm@leemayne.com: Could you please send the credentials to SC00335628@techmahindra.com for further triaging of this.

Thanks!

Sent message just now. Thank you.

Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Unable to reproduce this issue on 63.0.3239.52 using Windows 10 as share market is seen closed as per Indian Time.

Steps Followed:
1. Navigated to https://racingtraders.co.uk and downlaoded for Mac
2. Installed .dmg file and clicked on Launch in chrome. 
3. Now in Login page logged with given test credentials and observed market as Closed.

As timings are not feasible for ET-Hyd team to triage this, could some one from MTV take a look into this.

NOTE: Will forward the credentials if anyone requires in triaging this further.

Thanks

I have added India times next to upcoming races 

*This software is blocked from USA, France, Italy, China....

I have updated the links for todays racing which runs from:
12:15 GMT (IST 17:45) —— 21:15 GMT (IST 02:45)

Hi, has anyone picked this up? 
@ sc00335628@techmahindra.com I can provide crashing markets in your timezone if you are willing to converse via email.

w.r.t comment#28

@ lnm@leemayne.com: Please provide links to mail for Indian Timings 10 AM to 6 PM. Will check this tomorrow.

@ sc00335628@techmahindra.com I have mailed links for tomorrow.

4 races starting at 17:45 India Time, ideally access from 17:30.

Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

[mac bug triage]

+mathp@ - could you help triage this?

Able to reproduce this issue on latest stable 62.0.3202.94 using Mac 10.13.1 using steps mentioned below. But inconsistent behaviour of issue is seen.i.e; issue is seen only 2 of 10 times Attaching screencast of failed case[i.e when no hang is seen].

Steps Followed:
1. Navigated to https://racingtraders.co.uk and downlaoded for Mac
2. Installed .dmg file and clicked on Launch in chrome. 
3. Now in Login page logged with given test credentials and navigated to given links in mail.
4. Clicked on ladder and selected 6 entries and observed hang only twice.

Force quitted chrome and observed crash log as attached. No crash id is seen in chrome://crashes.

As this issue is reproducible but inconsistent behaviour is seen marking this as Untriaged. Could someone from dev team take a look into crash log attached.

@Reporter: Could you check the issue on latest beta[63.0.3239.59] and report back. You can download beta build from https://www.chromium.org/getting-involved/dev-channel.

Thanks!

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Issue 786364.rtf 1.1 MB Download

@ sc00335628@techmahindra.com

WRT 
4. Clicked on ladder and selected 6 entries and observed hang only twice.
The hang will happen between 1-3 mins on a market that has less than 10 mins to go before start.

It crashes still on 63.0.3239.59 (Official Build) beta (64-bit) [windows & mac]

Video below showing hang within seconds of openoing market on current beta (beach ball doesn't display on video) you can see prices stop updating on screen.

https://vimeo.com/245054895

Hi — how can I get this moved forward?