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Issue 786198 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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USB stopped working and machine crashed when trying to use Astronia USB-C dock

Project Member Reported by abodenha@chromium.org, Nov 17 2017

Issue description

Usb died after a few seconds with astronia USB-C dock. Machine crashed shortly after.

This was with the "Astronia USB-C Multiport Adapter with HDMI output"

Steps:
1: Connect all peripherals and power to the dock (4k display, power, ethernet, keyboard, mouse)
2: Connect the dock to the samus (63.0.3239.50 beta cros x86_64 10032.39.0)

4k display works.
Mouse and keyboard work for approx 10s then stop
Internal trackpad on samus continues to work and machine is reponsive.

3: Plug and unplug dock

Crash: crash/82095d4cea95edcb (same signature as bug 209979)

Feedback at: https://feedback.corp.google.com/product/208/neutron?lView=rd&lRSort=1&lROrder=2&lRFilter=1&lReportSearch=user:abodenha&lReport=84663875739
 
Labels: OS-Chrome
Working for a few seconds and stopping is reproducible.  I haven't seen the crash again.
Components: -IO>USB OS>Kernel

Comment 3 by bleung@google.com, Nov 18 2017

Albert: This is the hub? https://www.amazon.com/Adapter-Charging-Ethernet-MacBook-Chromebook/dp/B074CYBT6Z

It looks to be out of stock. Can you lend it to us?
Yep. It's at my desk. Feel free to swing by any time.

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