Chrome Crashes before fully loading after installation of macOS High Sierra
Reported by
davis.de...@gmail.com,
Nov 16 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0 Steps to reproduce the problem: 1. Installed macOS High Sierra 2. Opened Chrome Browser 3. Ball spins for 5 seconds, then crashes. What is the expected behavior? The browser should fully load What went wrong? You tell me Crashed report ID: No, it does not give me a report ID How much crashed? Whole browser Is it a problem with a plugin? N/A Did this work before? N/A Chrome version: 62.0.3202.94 Channel: stable OS Version: OS X 10.13 Flash Version: Shockwave Flash 27.0 r0 I have a 2017 MacbookPro Touchbar and can't get Chrome to load after install macOS High Sierra. It crashes before the window fully loads. I have reinstalled it several times. I tried to disable all add ons (using a different computer) with sync turned on. I have also reinsalled macOS High Sierra. It still does not work. Apple support, directed me to back to you Google. It is not syncing across devices either, because it still shows add-ons that I disabled using a different computer. I also tried to open settings (thinking I could reset the browser) but it crashes before I can even get settings open.
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Nov 16 2017
Thank you for the report. Can you please attach the Apple crash log here? Thanks in advance.
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Nov 16 2017
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Nov 16 2017
I have attached a PDF file. It was too long for gmail.
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Nov 16 2017
Thank you for providing more feedback. Adding requester "mehmet@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 17 2017
davis.deatra@ Could you please confirm is this issue is observed on chrome latest canary as well? If not, please check it and let us know. https://www.chromium.org/getting-involved/dev-channel As per comment #4 not seeing any PDF attachments to check the logs, in case if it's missed could you please reattach it. Thanks!
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Nov 17 2017
Can you please attach the crash log as a plain text file directly to the bug? The system does not support posting attachments via email.
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Nov 18 2017
Thank you for responding. Zarah assisted me earlier today and the problem is now fixed. Here is the ticket. https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome/SDvNktxEYLE/iRt5jt23AQAJ
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Nov 18 2017
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 20 2017
Marking it as Won't Fix as per comment #8 provided by reporter.Feel free to raise a new issue if still facing. Thank You! |
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Comment 1 by davis.de...@gmail.com
, Nov 16 2017