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Issue 786030 link

Starred by 3 users

Issue metadata

Status: Archived
Owner: ----
Closed: Sep 13
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Crash in "Save-As" / Explorer-Screen

Reported by rattat...@googlemail.com, Nov 16 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

Steps to reproduce the problem:
1. Open any link to open/save a file on local system (like the "Attach a file" button in this bug-report)
2. 
3. 

What is the expected behavior?
Explorer (for Windows) is opening

What went wrong?
Exporer is opening for a secong before crashing together with chrome

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? N/A 

Chrome version: 62.0.3202.94  Channel: stable
OS Version: 10.0
Flash Version:
 
Labels: Needs-Triage-M62 Needs-Feedback
rattatuii@, thank you for the report. Do you see any crash id# under chrome://crashes? Also is this a consistent repro? 
There is no crash id corresponding to this behaviour.
Chrome craches everytime when a explorer-window is opened through chrome.
Also in inkognito-mode or when disabling all addons.
The crash window is from Windows saying, that "Chrome funtioniert nicht mehr", without possiblity to click "wait for chrome" or something else.
Project Member

Comment 4 by sheriffbot@chromium.org, Nov 16 2017

Cc: manoranj...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "manoranjanr@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Log from Windows EventScreen (Ereignisanzeige):

Name der fehlerhaften Anwendung: chrome.exe, Version: 62.0.3202.94, Zeitstempel: 0x5a052393
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.16299.15, Zeitstempel: 0x493793ea
Ausnahmecode: 0xc0000409
Fehleroffset: 0x0000000000090d5f
ID des fehlerhaften Prozesses: 0x5918
Startzeit der fehlerhaften Anwendung: 0x01d35f0b3a228a25
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: f73d0885-13e3-4505-b126-60732f4f7f02
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 
Cc: rbasuvula@chromium.org
Components: UI>Browser
Labels: Needs-Feedback
Tested in chrome # 62.0.3202.94 and Canary #64.0.3273.3 on win 10.0 and not able to reproduce the issue.Please find the screen shots for your reference.
Steps Followed:
1.Install chrome.
2.Navigate to crbug.com and attach/Download the screen shot/cast
Observed that able to download and attached the snap shots without any crash.

@ rattatuii: Could you please let me know if i have missed anything and if possible,Please create new profile without extensions and apps.Re-check once and let us know the observations of the issue which would help us to triage the issue further.

Thanks in Advance.
786030.PNG
103 KB View Download
You missed nothing. Created a new profile with the same behaviour. Dont know how to support this. Cant use Chrome at the moment, so i will try to delete and install again.
Project Member

Comment 8 by sheriffbot@chromium.org, Nov 26 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Re-Tested the issue again on Mac OS and Windows 7 using the latest Canary 64.0.3278.0 and Stable 62.0.3202.94 and unable to reproduce the issue.

rattatuii@ Can you please un-install and re-install Chrome, retry the issue and update the thread with observations?

Thanks..
Re-Installed Chrome... Same Issue. 
Project Member

Comment 11 by sheriffbot@chromium.org, Nov 27 2017

Cc: susanjuniab@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "susanjuniab@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: hdodda@chromium.org
As TE is unable to reproduce the issue , requesting someone form UI>browser team to help in traiging this issue.

Thanks!
Installed newest Canary: 64.0.3279.1 (Offizieller Build) canary SyzyASan (32-Bit).
Is working for me without the issue. 

Following Extensions where automatically enabled:
Google Docs Offline
Docs
Präsentationen
Tabellen
Ok forget last message. Canary is crashing all the ways...

Its a mess.
We are still unable to reproduce the issue on latest chrome canary M65 #65.0.3286.0 on windows 10 & 7 , Mac OS 10.12.6.

@Requesting someone from UI>browser team to look into this.

Thanks!
Requesting UI>browser team to please look into this issue and help in further triaging.

Thanks...
Status: Archived (was: Unconfirmed)
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!

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