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Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 777837
Owner: ----
Closed: Nov 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Printing a PDF from Chrome results in areas of the PDF missing from the printout

Reported by kna...@springfieldohio.gov, Nov 15 2017

Issue description

Chrome Version       : 62.0.3202.94
OS Version: 10.0 (Windows 10 Pro) - Also tested on Windows 7 Pro with same issue present. 
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5:
  Firefox 4.x: 
     IE 7/8/9: 

What steps will reproduce the problem?
1. Open PDF in Chrome, and print to any physical printer, or a print to PDF program such as CutePDF.
2. Note that the resulting printout is missing information as compared to how the PDF appears before printing.

What is the expected result?
PDF should look the same in the preview as it does in the printout.


What happens instead of that?
Resulting printout is missing large amounts of information that were present in the original.

Please provide any additional information below. Attach a screenshot if
possible.
Saving the PDF and opening in Adobe Reader and then printing works correctly.  Opening the PDF in another browser such as Firefox, Edge, or Internet Explorer and printing works correctly.  Opening the PDF and printing in Chrome 61.0.3163.000 results in a good printout.  It is only in the newer version 62.0.3202.94 where this issue is seen.

Attached file test 2.pdf is just a saved copy of the original PDF.  Atached file test.pdf is after opening it in Chrome 62.0.3202.94 and printing to a CutePDF printer.  Results is the same as this when printed to any other printer.  The missing pieces of information are apparent.  This happens with multiple different PDFs and different computers.  On computers running the older Chrome 61.0.3163.000, this and other PDF documents print out normally.  When updating Chrome on those systems to 62.0.3202.94, the printouts have the issue.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36


 
test.pdf
768 KB Download
test 2.pdf
100 KB Download
Components: Internals>Printing Internals>Plugins>PDF
Labels: Needs-Bisect Needs-Triage-M62
Labels: -Needs-Bisect -Needs-Triage-M62
Mergedinto: 777837
Status: Duplicate (was: Unconfirmed)

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