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Issue 785208 link

Starred by 3 users

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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Keep Android App breaks when stylus is used to annotate a screenshot

Reported by dymp...@chromium.org, Nov 15 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9901.66.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.82 Safari/537.36
Platform: 9901.66.0 (Official Build) stable-channel caroline

Steps to reproduce the problem:
1. Remove stylus from device or tap pen icon on shelf
2. In settings > set Keep as annotating app
3. Take a screenshot
4. In notification > click on annotate image
5. A blank note opens

What is the expected behavior?
The screenshot image opens to annotate

What went wrong?
No image and Keep crashes at some point when trying to send feedback.

Happens in laptop and tablet mode and when taking a full screen or partial screenshot

Did this work before? Yes It broke sometime after 9592.66.0 

Chrome version: 62.0.3202.82  Channel: stable
OS Version: 9901.66.0
Flash Version: 27.0.0.183 /opt/google/chrome/pepper/libpepflashplayer.so

The Squid app works without any issues
 
Screenshot 2017-11-15 at 5.41.59 AM.png
706 KB View Download
Screenshot 2017-11-15 at 5.43.35 AM.png
612 KB View Download
Screenshot 2017-11-15 at 5.45.54 AM.png
160 KB View Download

Comment 1 by tic...@gmail.com, Nov 15 2017

I cannot repro this on a Pixelbook - attached is what pops up.

- Mike
Screenshot 2017-11-15 at 19.12.06.png
462 KB View Download
Edit after comment #1:

It works with the Keep Chrome web app.

It does not work with the Keep Android app.

It does work with the Squid Android app


ink.png
912 KB View Download

Comment 3 by ecabrera@google.com, Nov 15 2017

Cc: trumbull@chromium.org
Labels: Hotlist-ConOps
This is what's confusing since both Keep apps are in the options therefore both should work.
Screenshot 2017-11-15 at 6.02.01 PM.png
68.9 KB View Download
Summary: Keep Android App breaks when stylus is used to annotate a screenshot (was: Keep is broken as stylus app to annotate a screenshot)
Cc: tbuck...@chromium.org
Components: -UI Platform>Apps
This might be related to  bug 675050 
 Issue 785207  has been merged into this issue.
Components: -Platform>Apps IO>Stylus

Comment 9 by dymp...@gmail.com, Feb 9 2018

Still not fixed 64.0.3282.134 (Official Build) beta (64-bit)

Revision	0
Platform	10176.65.0 (Official Build) beta-channel caroline
Firmware Version	Google_Caroline.7820.356.0
Customization ID	SAMSUNG-CAROLINE
ARC	4573240

11 am EST sent feedback via the Android Keep app



Comment 10 by dymp...@gmail.com, Feb 9 2018

New bug filed by johnson....@acer.corp-partner.google.com

809842 - Can not draw on the image from Google Keep after capturing screen. 
https://bugs.chromium.org/p/chromium/issues/detail?id=809842

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