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Issue 785191 link

Starred by 1 user

Issue metadata

Status: Archived
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome shows "Oh Snap" on most navigations

Project Member Reported by pastarmovj@chromium.org, Nov 15 2017

Issue description

Chrome seems to be crashing in a V8 stack.

Chrome is version 62.0.3202.75

Users description (https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome-admins/rkqp_l8Rues/vy6I0BxzCgAJ): 
Well this always happen after 2 hours of using chrome
The tab just started to pop up "Aww snap" errors and after time it just get worse
My extensions started to crash and when i tried to open the new tab it just automatically pop up the aww snap eror, even on the settings tab
Here's what i have done in atempt fixing it:
Reinstall my window
Reinstall google chrome
Clear up all the memories
Uninstall all extensions
Perform a full virus scan with Kaspersky 
Restart my computer
Update all the frivers to the lastest even my adobe flash player

Info from !analysis -v:

GetUrlPageData2 (WinHttp) failed: 12029.
DUMP_CLASS: 2
DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
rax=0080020891e80000 rbx=0000019eadff9db8 rcx=0000019eadf80000
rdx=0000000000000010 rsi=0000000000004038 rdi=0000019eadff5d81
rip=00007ffc1fb856af rsp=000000a6b8bfdd30 rbp=000000a6b8bfde30
 r8=00000000000006bd  r9=0000003126e00000 r10=0000020a49c62b80
r11=000000a6b8bfdca0 r12=0000020a4a2f8910 r13=0080020891e822d1
r14=fffffffffff80000 r15=0000019eadff8e48
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=0000  ds=0000  es=0000  fs=0053  gs=002b             efl=00010206
chrome_child!v8::internal::IncrementalMarking::Step+0x577:
00007ffc`1fb856af 488b4008        mov     rax,qword ptr [rax+8] ds:00800208`91e80008=????????????????
Resetting default scope

FAULTING_IP: 
chrome_child!v8::internal::IncrementalMarking::Step+577 [c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc @ 1128]
00007ffc`1fb856af 488b4008        mov     rax,qword ptr [rax+8]

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ffc1fb856af (chrome_child!v8::internal::IncrementalMarking::Step+0x0000000000000577)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

DEFAULT_BUCKET_ID:  INVALID_POINTER_READ
PROCESS_NAME:  chrome.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR:  c0000005
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  ffffffffffffffff
FOLLOWUP_IP: 
chrome_child!v8::internal::IncrementalMarking::Step+577 [c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc @ 1128]
00007ffc`1fb856af 488b4008        mov     rax,qword ptr [rax+8]
READ_ADDRESS:  ffffffffffffffff 
WATSON_BKT_PROCSTAMP:  59f11dff
WATSON_BKT_PROCVER:  62.0.3202.75
PROCESS_VER_PRODUCT:  Google Chrome
WATSON_BKT_MODULE:  chrome_child.dll
WATSON_BKT_MODSTAMP:  59f17e93
WATSON_BKT_MODOFFSET:  1a56af
WATSON_BKT_MODVER:  62.0.3202.75
MODULE_VER_PRODUCT:  Google Chrome
BUILD_VERSION_STRING:  10.0.16299.64 (WinBuild.160101.0800)
MODLIST_WITH_TSCHKSUM_HASH:  d7ceffddd31f33cdd5280d0626a8c9229380872c
MODLIST_SHA1_HASH:  0482a11011f1f0342e729fb505ee223dc2b7d269
NTGLOBALFLAG:  0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
DUMP_FLAGS:  0
DUMP_TYPE:  2
ANALYSIS_SESSION_HOST:  PASTARMOVJ0-W
ANALYSIS_SESSION_TIME:  11-15-2017 10:21:54.0474
ANALYSIS_VERSION: 10.0.15063.468 amd64fre
THREAD_ATTRIBUTES: 
OS_LOCALE:  ENU
PROBLEM_CLASSES: 

    ID:     [0n292]
    Type:   [@ACCESS_VIOLATION]
    Class:  Addendum
    Scope:  BUCKET_ID
    Name:   Omit
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x2b28]
    Frame:  [0] : chrome_child!v8::internal::IncrementalMarking::Step

    ID:     [0n264]
    Type:   [INVALID_POINTER_READ]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x2b28]
    Frame:  [0] : chrome_child!v8::internal::IncrementalMarking::Step

BUGCHECK_STR:  APPLICATION_FAULT_INVALID_POINTER_READ
PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT
LAST_CONTROL_TRANSFER:  from 00007ffc1fb83864 to 00007ffc1fb856af

STACK_TEXT:  
000000a6`b8bfdd30 00007ffc`1fb83864 : 0000020a`4a247350 00000000`0007312d 00000000`00000001 00000000`00000000 : chrome_child!v8::internal::IncrementalMarking::Step+0x577
000000a6`b8bfdfd0 00007ffc`1fb81976 : 0000020a`4a2becc8 0000020a`4a2b8f80 000000a6`00000001 00007ffc`1fb26053 : chrome_child!v8::internal::IncrementalMarking::AdvanceIncrementalMarking+0x128
000000a6`b8bfe1b0 00007ffc`1fb7f601 : 0000020a`57b6ff10 000000a6`b8bfe630 0000020a`4a350000 00000000`f3fb4221 : chrome_child!v8::internal::IncrementalMarkingJob::Task::RunInternal+0x9e
000000a6`b8bfe230 00007ffc`1fb74d3f : 00000000`0000003a 00000000`00000010 00007ffc`231c65a0 0000d251`7bc75c83 : chrome_child!v8::internal::CancelableTask::Run+0x1d
000000a6`b8bfe260 00007ffc`1fb46fcc : 000000a6`b8bfe340 00000000`00000000 00000000`00000010 00000000`00000008 : chrome_child!base::OnceCallback<void __cdecl(void)>::Run+0x13
000000a6`b8bfe290 00007ffc`1fb2a27f : 00000000`f3fb421c 0000020a`4a259cd0 00000000`f3fb421c 0000020a`4a251b50 : chrome_child!base::debug::TaskAnnotator::RunTask+0x124
000000a6`b8bfe440 00007ffc`1fb70f22 : 0000020a`4a35a420 0000020a`4a251b50 000000a6`b8bfec00 00000000`00000002 : chrome_child!blink::scheduler::TaskQueueManager::ProcessTaskFromWorkQueue+0x1b7
000000a6`b8bfe710 00007ffc`1fce746f : 0000020a`4a25a560 00007ffc`1fb25e00 00000000`00000000 0000020a`4a251cb0 : chrome_child!blink::scheduler::TaskQueueManager::DoWork+0x13a
000000a6`b8bfe890 00007ffc`1fb74d3f : 00000000`00000043 00000000`00000001 00000000`f3f43422 0000d251`7bc75613 : chrome_child!base::internal::Invoker<base::internal::BindState<void (__cdecl blink::scheduler::TaskQueueManager::*)(bool) __ptr64,base::WeakPtr<blink::scheduler::TaskQueueManager>,bool>,void __cdecl(void)>::Run+0x4b
000000a6`b8bfe8d0 00007ffc`1fb46fcc : 000000a6`b8bfe9b0 00000000`00000000 0000020a`4a250a68 00007ffc`22670010 : chrome_child!base::OnceCallback<void __cdecl(void)>::Run+0x13
000000a6`b8bfe900 00007ffc`1fb29c68 : 0000020a`4a250920 0000020a`4a24dde0 00000000`000016ed 00000000`00000000 : chrome_child!base::debug::TaskAnnotator::RunTask+0x124
000000a6`b8bfeab0 00007ffc`1fb71f67 : 0000020a`4a252b20 0000020a`4a250920 00007ffc`225d1440 00000000`00000000 : chrome_child!base::MessageLoop::RunTask+0xc0
000000a6`b8bfebe0 00007ffc`1fb707d7 : 0000020a`4a24ffd0 0000020a`4a24ec98 0000020a`4a24ec80 0000020a`4a24ec98 : chrome_child!base::MessageLoop::DoWork+0x2af
000000a6`b8bfed90 00007ffc`1fd50664 : 0000020a`4a24ec90 00000000`f3f408a7 00000000`f3f408a7 000000a6`b8bff210 : chrome_child!base::MessagePumpDefault::Run+0x2b
000000a6`b8bfee50 00007ffc`1fec338b : 0000020a`4a353b01 00007ffc`231c65a0 0000020a`4a2991b0 00007ffc`228a1700 : chrome_child!base::RunLoop::Run+0x64
000000a6`b8bfef00 00007ffc`1fc80b8e : 00000000`00000003 00000000`00000006 00007ffc`228a17b0 000000a6`b8bff4c0 : chrome_child!content::RendererMain+0x1df
000000a6`b8bff090 00007ffc`1fc80989 : 0000020a`4a356d70 000000a6`b8bff260 0000020a`4a353b80 00007ffc`00000000 : chrome_child!content::RunNamedProcessTypeMain+0xb6
000000a6`b8bff1e0 00007ffc`1fc7fd68 : 0000020a`4a35ee30 000000a6`b8bff420 00000000`00000003 ffffffff`ffffffff : chrome_child!content::ContentMainRunnerImpl::Run+0xb9
000000a6`b8bff270 00007ffc`1fc7ee0f : 0000020a`4a210730 0000020a`49e03c00 00007ff6`d9780000 000000a6`b8bff590 : chrome_child!service_manager::Main+0x1e8
000000a6`b8bff400 00007ffc`1fc7ed28 : 0000020a`49e03c00 000000a6`b8bff420 0000020a`4a21c9b0 00000000`00000007 : chrome_child!content::ContentMain+0x27
000000a6`b8bff470 00007ff6`d978761f : 00000000`00000000 0000020a`4a353b40 0000020a`4a353b40 00000000`00000008 : chrome_child!ChromeMain+0x198
000000a6`b8bff540 00007ff6`d9782621 : 0000020a`4a210730 00007ff6`d9780000 00000000`bca64fb3 0000020a`4a21c9b0 : chrome!MainDllLoader::Launch+0x397
000000a6`b8bff670 00007ff6`d984f553 : 00000000`00000000 00000000`0000000a 00000000`00000000 00000000`00000000 : chrome!wWinMain+0x2f5
000000a6`b8bff8a0 00007ffc`4c3a1fe4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : chrome!__scrt_common_main_seh+0x117
000000a6`b8bff8e0 00007ffc`4cf2ef91 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x14
000000a6`b8bff910 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


THREAD_SHA1_HASH_MOD_FUNC:  c5452434382e20737f0daaba261d1e1eef2c4c70
THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  95e286bc199ed315979a120f4b5335dbd976fb02
THREAD_SHA1_HASH_MOD:  910b6cf3a33ba7dab8c3c2ee9c72f8cc67b1c56f
FAULT_INSTR_CODE:  8408b48
FAULTING_SOURCE_LINE:  c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc
FAULTING_SOURCE_FILE:  c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc
FAULTING_SOURCE_LINE_NUMBER:  1128
FAULTING_SOURCE_CODE:  
  1124:     if (FLAG_trace_incremental_marking && FLAG_trace_concurrent_marking &&
  1125:         FLAG_trace_gc_verbose) {
  1126:       marking_worklist()->Print();
  1127:     }
> 1128:     bytes_processed = ProcessMarkingWorklist(bytes_to_process);
  1129:     if (step_origin == StepOrigin::kTask) {
  1130:       bytes_marked_ahead_of_schedule_ += bytes_processed;
  1131:     }
  1132: 
  1133:     if (marking_worklist()->IsEmpty()) {


SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  chrome_child!v8::internal::IncrementalMarking::Step+577
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: chrome_child
IMAGE_NAME:  chrome_child.dll
DEBUG_FLR_IMAGE_TIMESTAMP:  59f17e93
STACK_COMMAND:  .ecxr ; kb
FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_chrome_child.dll!v8::internal::IncrementalMarking:Step
BUCKET_ID:  APPLICATION_FAULT_INVALID_POINTER_READ_chrome_child!v8::internal::IncrementalMarking::Step+577
FAILURE_EXCEPTION_CODE:  c0000005
FAILURE_IMAGE_NAME:  chrome_child.dll
BUCKET_ID_IMAGE_STR:  chrome_child.dll
FAILURE_MODULE_NAME:  chrome_child
BUCKET_ID_MODULE_STR:  chrome_child
FAILURE_FUNCTION_NAME:  v8::internal::IncrementalMarking::Step
BUCKET_ID_FUNCTION_STR:  v8::internal::IncrementalMarking::Step
BUCKET_ID_OFFSET:  577
BUCKET_ID_MODTIMEDATESTAMP:  59f17e93
BUCKET_ID_MODCHECKSUM:  0
BUCKET_ID_MODVER_STR:  62.0.3202.75
BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_INVALID_POINTER_READ_
FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT
FAILURE_SYMBOL_NAME:  chrome_child.dll!v8::internal::IncrementalMarking::Step
WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/chrome.exe/62.0.3202.75/59f11dff/chrome_child.dll/62.0.3202.75/59f17e93/c0000005/001a56af.htm?Retriage=1
TARGET_TIME:  2017-11-15T04:18:13.000Z
OSBUILD:  16299
OSSERVICEPACK:  15
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK:  0
PRODUCT_TYPE:  1
OSPLATFORM_TYPE:  x64
OSNAME:  Windows 10
OSEDITION:  Windows 10 WinNt (15)
USER_LCID:  0
OSBUILD_TIMESTAMP:  1976-06-22 08:45:20
BUILDDATESTAMP_STR:  160101.0800
BUILDLAB_STR:  WinBuild
BUILDOSVER_STR:  10.0.16299.64
ANALYSIS_SESSION_ELAPSED_TIME:  2055
ANALYSIS_SOURCE:  UM
FAILURE_ID_HASH_STRING:  um:invalid_pointer_read_c0000005_chrome_child.dll!v8::internal::incrementalmarking::step
FAILURE_ID_HASH:  {5786f646-57f6-d64b-e611-b2ebfab8de5e}
Followup:     MachineOwner

 
Components: -Infra>Client>V8 Blink>JavaScript
Labels: Stability-Crash
Cc: u...@chromium.org
can you please run memtest e.g. https://technet.microsoft.com/en-us/library/ff700221.aspx ? That sounds like you have broken hardware.

Comment 3 by u...@chromium.org, Nov 17 2017

Cc: -u...@chromium.org hpayer@chromium.org mlippautz@chromium.org
Components: -Blink>JavaScript Blink>JavaScript>GC
Owner: u...@chromium.org
Status: Assigned (was: Untriaged)
I'll take a look. The crash id is 9349f0dc-519e-495e-bde0-ea4d69bebd61




Comment 4 by u...@chromium.org, Nov 17 2017

Status: ExternalDependency (was: Assigned)
The crashes posted in https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome-admins/rkqp_l8Rues/vy6I0BxzCgAJ happen in two different places.

The minidump with chrome_child!v8::internal::IncrementalMarking::Step is not actionable.

We would need more input from the original reporter to continue investigation.

Comment 5 Deleted

Comment 6 Deleted

Comment 7 by u...@chromium.org, Nov 21 2017

Are comments #5 and #6 intentionally deleted?

Comment 8 by adamk@chromium.org, Mar 5 2018

Cc: adamk@chromium.org
Status: Archived (was: ExternalDependency)

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