Chrome shows "Oh Snap" on most navigations |
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Issue descriptionChrome seems to be crashing in a V8 stack. Chrome is version 62.0.3202.75 Users description (https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome-admins/rkqp_l8Rues/vy6I0BxzCgAJ): Well this always happen after 2 hours of using chrome The tab just started to pop up "Aww snap" errors and after time it just get worse My extensions started to crash and when i tried to open the new tab it just automatically pop up the aww snap eror, even on the settings tab Here's what i have done in atempt fixing it: Reinstall my window Reinstall google chrome Clear up all the memories Uninstall all extensions Perform a full virus scan with Kaspersky Restart my computer Update all the frivers to the lastest even my adobe flash player Info from !analysis -v: GetUrlPageData2 (WinHttp) failed: 12029. DUMP_CLASS: 2 DUMP_QUALIFIER: 400 CONTEXT: (.ecxr) rax=0080020891e80000 rbx=0000019eadff9db8 rcx=0000019eadf80000 rdx=0000000000000010 rsi=0000000000004038 rdi=0000019eadff5d81 rip=00007ffc1fb856af rsp=000000a6b8bfdd30 rbp=000000a6b8bfde30 r8=00000000000006bd r9=0000003126e00000 r10=0000020a49c62b80 r11=000000a6b8bfdca0 r12=0000020a4a2f8910 r13=0080020891e822d1 r14=fffffffffff80000 r15=0000019eadff8e48 iopl=0 nv up ei pl nz na po nc cs=0033 ss=0000 ds=0000 es=0000 fs=0053 gs=002b efl=00010206 chrome_child!v8::internal::IncrementalMarking::Step+0x577: 00007ffc`1fb856af 488b4008 mov rax,qword ptr [rax+8] ds:00800208`91e80008=???????????????? Resetting default scope FAULTING_IP: chrome_child!v8::internal::IncrementalMarking::Step+577 [c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc @ 1128] 00007ffc`1fb856af 488b4008 mov rax,qword ptr [rax+8] EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ffc1fb856af (chrome_child!v8::internal::IncrementalMarking::Step+0x0000000000000577) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff DEFAULT_BUCKET_ID: INVALID_POINTER_READ PROCESS_NAME: chrome.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff FOLLOWUP_IP: chrome_child!v8::internal::IncrementalMarking::Step+577 [c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc @ 1128] 00007ffc`1fb856af 488b4008 mov rax,qword ptr [rax+8] READ_ADDRESS: ffffffffffffffff WATSON_BKT_PROCSTAMP: 59f11dff WATSON_BKT_PROCVER: 62.0.3202.75 PROCESS_VER_PRODUCT: Google Chrome WATSON_BKT_MODULE: chrome_child.dll WATSON_BKT_MODSTAMP: 59f17e93 WATSON_BKT_MODOFFSET: 1a56af WATSON_BKT_MODVER: 62.0.3202.75 MODULE_VER_PRODUCT: Google Chrome BUILD_VERSION_STRING: 10.0.16299.64 (WinBuild.160101.0800) MODLIST_WITH_TSCHKSUM_HASH: d7ceffddd31f33cdd5280d0626a8c9229380872c MODLIST_SHA1_HASH: 0482a11011f1f0342e729fb505ee223dc2b7d269 NTGLOBALFLAG: 0 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 DUMP_FLAGS: 0 DUMP_TYPE: 2 ANALYSIS_SESSION_HOST: PASTARMOVJ0-W ANALYSIS_SESSION_TIME: 11-15-2017 10:21:54.0474 ANALYSIS_VERSION: 10.0.15063.468 amd64fre THREAD_ATTRIBUTES: OS_LOCALE: ENU PROBLEM_CLASSES: ID: [0n292] Type: [@ACCESS_VIOLATION] Class: Addendum Scope: BUCKET_ID Name: Omit Data: Omit PID: [Unspecified] TID: [0x2b28] Frame: [0] : chrome_child!v8::internal::IncrementalMarking::Step ID: [0n264] Type: [INVALID_POINTER_READ] Class: Primary Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix) BUCKET_ID Name: Add Data: Omit PID: [Unspecified] TID: [0x2b28] Frame: [0] : chrome_child!v8::internal::IncrementalMarking::Step BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT LAST_CONTROL_TRANSFER: from 00007ffc1fb83864 to 00007ffc1fb856af STACK_TEXT: 000000a6`b8bfdd30 00007ffc`1fb83864 : 0000020a`4a247350 00000000`0007312d 00000000`00000001 00000000`00000000 : chrome_child!v8::internal::IncrementalMarking::Step+0x577 000000a6`b8bfdfd0 00007ffc`1fb81976 : 0000020a`4a2becc8 0000020a`4a2b8f80 000000a6`00000001 00007ffc`1fb26053 : chrome_child!v8::internal::IncrementalMarking::AdvanceIncrementalMarking+0x128 000000a6`b8bfe1b0 00007ffc`1fb7f601 : 0000020a`57b6ff10 000000a6`b8bfe630 0000020a`4a350000 00000000`f3fb4221 : chrome_child!v8::internal::IncrementalMarkingJob::Task::RunInternal+0x9e 000000a6`b8bfe230 00007ffc`1fb74d3f : 00000000`0000003a 00000000`00000010 00007ffc`231c65a0 0000d251`7bc75c83 : chrome_child!v8::internal::CancelableTask::Run+0x1d 000000a6`b8bfe260 00007ffc`1fb46fcc : 000000a6`b8bfe340 00000000`00000000 00000000`00000010 00000000`00000008 : chrome_child!base::OnceCallback<void __cdecl(void)>::Run+0x13 000000a6`b8bfe290 00007ffc`1fb2a27f : 00000000`f3fb421c 0000020a`4a259cd0 00000000`f3fb421c 0000020a`4a251b50 : chrome_child!base::debug::TaskAnnotator::RunTask+0x124 000000a6`b8bfe440 00007ffc`1fb70f22 : 0000020a`4a35a420 0000020a`4a251b50 000000a6`b8bfec00 00000000`00000002 : chrome_child!blink::scheduler::TaskQueueManager::ProcessTaskFromWorkQueue+0x1b7 000000a6`b8bfe710 00007ffc`1fce746f : 0000020a`4a25a560 00007ffc`1fb25e00 00000000`00000000 0000020a`4a251cb0 : chrome_child!blink::scheduler::TaskQueueManager::DoWork+0x13a 000000a6`b8bfe890 00007ffc`1fb74d3f : 00000000`00000043 00000000`00000001 00000000`f3f43422 0000d251`7bc75613 : chrome_child!base::internal::Invoker<base::internal::BindState<void (__cdecl blink::scheduler::TaskQueueManager::*)(bool) __ptr64,base::WeakPtr<blink::scheduler::TaskQueueManager>,bool>,void __cdecl(void)>::Run+0x4b 000000a6`b8bfe8d0 00007ffc`1fb46fcc : 000000a6`b8bfe9b0 00000000`00000000 0000020a`4a250a68 00007ffc`22670010 : chrome_child!base::OnceCallback<void __cdecl(void)>::Run+0x13 000000a6`b8bfe900 00007ffc`1fb29c68 : 0000020a`4a250920 0000020a`4a24dde0 00000000`000016ed 00000000`00000000 : chrome_child!base::debug::TaskAnnotator::RunTask+0x124 000000a6`b8bfeab0 00007ffc`1fb71f67 : 0000020a`4a252b20 0000020a`4a250920 00007ffc`225d1440 00000000`00000000 : chrome_child!base::MessageLoop::RunTask+0xc0 000000a6`b8bfebe0 00007ffc`1fb707d7 : 0000020a`4a24ffd0 0000020a`4a24ec98 0000020a`4a24ec80 0000020a`4a24ec98 : chrome_child!base::MessageLoop::DoWork+0x2af 000000a6`b8bfed90 00007ffc`1fd50664 : 0000020a`4a24ec90 00000000`f3f408a7 00000000`f3f408a7 000000a6`b8bff210 : chrome_child!base::MessagePumpDefault::Run+0x2b 000000a6`b8bfee50 00007ffc`1fec338b : 0000020a`4a353b01 00007ffc`231c65a0 0000020a`4a2991b0 00007ffc`228a1700 : chrome_child!base::RunLoop::Run+0x64 000000a6`b8bfef00 00007ffc`1fc80b8e : 00000000`00000003 00000000`00000006 00007ffc`228a17b0 000000a6`b8bff4c0 : chrome_child!content::RendererMain+0x1df 000000a6`b8bff090 00007ffc`1fc80989 : 0000020a`4a356d70 000000a6`b8bff260 0000020a`4a353b80 00007ffc`00000000 : chrome_child!content::RunNamedProcessTypeMain+0xb6 000000a6`b8bff1e0 00007ffc`1fc7fd68 : 0000020a`4a35ee30 000000a6`b8bff420 00000000`00000003 ffffffff`ffffffff : chrome_child!content::ContentMainRunnerImpl::Run+0xb9 000000a6`b8bff270 00007ffc`1fc7ee0f : 0000020a`4a210730 0000020a`49e03c00 00007ff6`d9780000 000000a6`b8bff590 : chrome_child!service_manager::Main+0x1e8 000000a6`b8bff400 00007ffc`1fc7ed28 : 0000020a`49e03c00 000000a6`b8bff420 0000020a`4a21c9b0 00000000`00000007 : chrome_child!content::ContentMain+0x27 000000a6`b8bff470 00007ff6`d978761f : 00000000`00000000 0000020a`4a353b40 0000020a`4a353b40 00000000`00000008 : chrome_child!ChromeMain+0x198 000000a6`b8bff540 00007ff6`d9782621 : 0000020a`4a210730 00007ff6`d9780000 00000000`bca64fb3 0000020a`4a21c9b0 : chrome!MainDllLoader::Launch+0x397 000000a6`b8bff670 00007ff6`d984f553 : 00000000`00000000 00000000`0000000a 00000000`00000000 00000000`00000000 : chrome!wWinMain+0x2f5 000000a6`b8bff8a0 00007ffc`4c3a1fe4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : chrome!__scrt_common_main_seh+0x117 000000a6`b8bff8e0 00007ffc`4cf2ef91 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x14 000000a6`b8bff910 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21 THREAD_SHA1_HASH_MOD_FUNC: c5452434382e20737f0daaba261d1e1eef2c4c70 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 95e286bc199ed315979a120f4b5335dbd976fb02 THREAD_SHA1_HASH_MOD: 910b6cf3a33ba7dab8c3c2ee9c72f8cc67b1c56f FAULT_INSTR_CODE: 8408b48 FAULTING_SOURCE_LINE: c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc FAULTING_SOURCE_FILE: c:\b\c\b\win64_pgo\src\v8\src\heap\incremental-marking.cc FAULTING_SOURCE_LINE_NUMBER: 1128 FAULTING_SOURCE_CODE: 1124: if (FLAG_trace_incremental_marking && FLAG_trace_concurrent_marking && 1125: FLAG_trace_gc_verbose) { 1126: marking_worklist()->Print(); 1127: } > 1128: bytes_processed = ProcessMarkingWorklist(bytes_to_process); 1129: if (step_origin == StepOrigin::kTask) { 1130: bytes_marked_ahead_of_schedule_ += bytes_processed; 1131: } 1132: 1133: if (marking_worklist()->IsEmpty()) { SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: chrome_child!v8::internal::IncrementalMarking::Step+577 FOLLOWUP_NAME: MachineOwner MODULE_NAME: chrome_child IMAGE_NAME: chrome_child.dll DEBUG_FLR_IMAGE_TIMESTAMP: 59f17e93 STACK_COMMAND: .ecxr ; kb FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_chrome_child.dll!v8::internal::IncrementalMarking:Step BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_chrome_child!v8::internal::IncrementalMarking::Step+577 FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: chrome_child.dll BUCKET_ID_IMAGE_STR: chrome_child.dll FAILURE_MODULE_NAME: chrome_child BUCKET_ID_MODULE_STR: chrome_child FAILURE_FUNCTION_NAME: v8::internal::IncrementalMarking::Step BUCKET_ID_FUNCTION_STR: v8::internal::IncrementalMarking::Step BUCKET_ID_OFFSET: 577 BUCKET_ID_MODTIMEDATESTAMP: 59f17e93 BUCKET_ID_MODCHECKSUM: 0 BUCKET_ID_MODVER_STR: 62.0.3202.75 BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_INVALID_POINTER_READ_ FAILURE_PROBLEM_CLASS: APPLICATION_FAULT FAILURE_SYMBOL_NAME: chrome_child.dll!v8::internal::IncrementalMarking::Step WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/chrome.exe/62.0.3202.75/59f11dff/chrome_child.dll/62.0.3202.75/59f17e93/c0000005/001a56af.htm?Retriage=1 TARGET_TIME: 2017-11-15T04:18:13.000Z OSBUILD: 16299 OSSERVICEPACK: 15 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 0 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt (15) USER_LCID: 0 OSBUILD_TIMESTAMP: 1976-06-22 08:45:20 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.16299.64 ANALYSIS_SESSION_ELAPSED_TIME: 2055 ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:invalid_pointer_read_c0000005_chrome_child.dll!v8::internal::incrementalmarking::step FAILURE_ID_HASH: {5786f646-57f6-d64b-e611-b2ebfab8de5e} Followup: MachineOwner
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Nov 16 2017
can you please run memtest e.g. https://technet.microsoft.com/en-us/library/ff700221.aspx ? That sounds like you have broken hardware.
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Nov 17 2017
I'll take a look. The crash id is 9349f0dc-519e-495e-bde0-ea4d69bebd61
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Nov 17 2017
The crashes posted in https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chrome-admins/rkqp_l8Rues/vy6I0BxzCgAJ happen in two different places. The minidump with chrome_child!v8::internal::IncrementalMarking::Step is not actionable. We would need more input from the original reporter to continue investigation.
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Nov 21 2017
Are comments #5 and #6 intentionally deleted?
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Mar 5 2018
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Comment 1 by machenb...@chromium.org
, Nov 15 2017Labels: Stability-Crash