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Issue 784171 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Dec 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Browser crashes on Chromebook

Reported by jfk...@gmail.com, Nov 12 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.89 Safari/537.36

Steps to reproduce the problem:
1. Launch Chrome
2. Go to any website specially I go to US Bank 
3. As, I am logged in suddenly it cxrashes

What is the expected behavior?
Log Name:      Application
Source:        Application Error
Date:          11/12/2017 6:02:31 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-QM74PDG
Description:
Faulting application name: chrome.exe, version: 62.0.3202.89, time stamp: 0x59fe811c
Faulting module name: ntdll.dll, version: 10.0.10586.1106, time stamp: 0x59ae21d6
Exception code: 0xc0000374
Fault offset: 0x00000000000ee6fc
Faulting process id: 0x2ac0
Faulting application start time: 0x01d35bad904fd191
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 28e129da-9d01-48c8-8260-4cd5185aec85
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-11-12T12:02:31.190151900Z" />
    <EventRecordID>2783</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-QM74PDG</Computer>
    <Security />
  </System>
  <EventData>
    <Data>chrome.exe</Data>
    <Data>62.0.3202.89</Data>
    <Data>59fe811c</Data>
    <Data>ntdll.dll</Data>
    <Data>10.0.10586.1106</Data>
    <Data>59ae21d6</Data>
    <Data>c0000374</Data>
    <Data>00000000000ee6fc</Data>
    <Data>2ac0</Data>
    <Data>01d35bad904fd191</Data>
    <Data>C:\Program Files (x86)\Google\Chrome\Application\chrome.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>28e129da-9d01-48c8-8260-4cd5185aec85</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

What went wrong?
The browser crashes as I am logged to my US Bank account

Crashed report ID: No

How much crashed? Just one tab

Is it a problem with a plugin? N/A 

Did this work before? Yes Do not remember

Chrome version: 62.0.3202.89  Channel: stable
OS Version: 10.0
Flash Version: 

Log Name:      Application
Source:        Application Error
Date:          11/12/2017 6:02:31 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-QM74PDG
Description:
Faulting application name: chrome.exe, version: 62.0.3202.89, time stamp: 0x59fe811c
Faulting module name: ntdll.dll, version: 10.0.10586.1106, time stamp: 0x59ae21d6
Exception code: 0xc0000374
Fault offset: 0x00000000000ee6fc
Faulting process id: 0x2ac0
Faulting application start time: 0x01d35bad904fd191
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 28e129da-9d01-48c8-8260-4cd5185aec85
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-11-12T12:02:31.190151900Z" />
    <EventRecordID>2783</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-QM74PDG</Computer>
    <Security />
  </System>
  <EventData>
    <Data>chrome.exe</Data>
    <Data>62.0.3202.89</Data>
    <Data>59fe811c</Data>
    <Data>ntdll.dll</Data>
    <Data>10.0.10586.1106</Data>
    <Data>59ae21d6</Data>
    <Data>c0000374</Data>
    <Data>00000000000ee6fc</Data>
    <Data>2ac0</Data>
    <Data>01d35bad904fd191</Data>
    <Data>C:\Program Files (x86)\Google\Chrome\Application\chrome.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>28e129da-9d01-48c8-8260-4cd5185aec85</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
 
Labels: Needs-Triage-M62

Comment 2 by hdodda@chromium.org, Nov 15 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Thanks for reporting the issue. 

@ Could you please confirm if this is related to chromebook or windows OS or both and also please help us with the sample url in which you can reproduce the issue and also try a in afresh chrome profile without any extensions and flags enabled and update us with your observations.

Thanks!
Status: WontFix (was: Unconfirmed)
Closing issue due to lack of feedback requested but not provided. If the issue still exists please open a new issue with the details requested.

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