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Aw snap error when opening browser and any web page including settings etc
Reported by
merkury...@gmail.com,
Nov 12 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 Steps to reproduce the problem: 1. Open yellow icon for canary chrome 2. immediately goes to aw snap error on 32 bit Win 7 3. 64 bit win 7 does not have this problem What is the expected behavior? Canary chrome should open like the regular chrome release What went wrong? I have multiple computers with windows 7 32 bit and multiple computers with windows 7 64 bit. On all of the computers I have standard regular chrome release and canary chrome installed and on every single 32 bit Windows 7 when I click the icon to load chrome it goes straight "Aw Snap" error and will not load a single page. I have tried uninstalling and re-installing and renaming \Documents and Settings\username\Local Settings\Application Data\Google\Chrome SxS\User Data\Default to oldDefault but problem persists. Crashed report ID: no How much crashed? Whole browser Is it a problem with a plugin? No Did this work before? Yes Not sure but it worked prior to 11/10/17, now all 32 bit computers will not open Canary Chrome Chrome version: 64.0.3266.0 Channel: canary OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version:
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Nov 12 2017
Can you report the server crash ID from chrome://crashes?
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Nov 12 2017
is it possible to download previous versions of Canary so I could try and see if previous version works? I can only find the small install file that just downloads the latest version which does not work
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Nov 12 2017
Thank you for providing more feedback. Adding requester "dtapuska@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 12 2017
so it's not possible to get past releases of canary to see if one of those starts working?
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Nov 14 2017
Thanks for the update.. Unable to reproduce the crash on windows 7 & 10 using chrome canary M64 #64.0.3266.0 and latest M64 #64.0.3267.0. Could you please try in latest canary and with a system restart in a fresh chrome profile without any extensions and flags enabled and update us with your observations. Thanks!
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Nov 14 2017
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Nov 26 2017
The NextAction date has arrived: 2017-11-26 |
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Comment 1 by merkury...@gmail.com
, Nov 12 2017