New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 783796 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug



Sign in to add a comment

Cannot attach a file from Google Drive in Gmail

Reported by rkel...@dixonvalve.com, Nov 10 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.89 Safari/537.36

Steps to reproduce the problem:
1. Compose new email (Google Apps / Gmail)
2. Click the "Insert files using Drive" button
3. Select a file with extension ".STEP"
4. Change Insert as type to "attachment"
5. Click Insert.  nothing happens.

What is the expected behavior?
Expect the file to be added as an attachment to the email.

What went wrong?
This works in Chrome 61.0.3163.100 (Official Build) (64-bit) but not in Version 62.0.3202.89 (Official Build) (64-bit).  You can also attach the same .STEP file using the paperclip "attach files" link in the compose window, as well as you can use the "Insert as - Drive link" option when inserting files from Drive, you just can't attach the actual file as an attachment.  At the same time, you CAN attach other types of files, such as PDF files.  This almost seems like this version of Chrome does not like to attach .STEP files from Google Drive.  A sample file is attached.

Did this work before? Yes 61.0.3163.100

Chrome version: 62.0.3202.89  Channel: stable
OS Version: 10.0
Flash Version: 

User accounts are GSuite accounts.  No other changes have been made.  Firewall is not blocking anything...issue was narrowed down to being the version of Chrome after testing on two separate networks between multiple user accounts and computers.
 
StepBucktest1.STEP
24.2 KB Download
Labels: Needs-Bisect Needs-Triage-M62
Cc: divya.pa...@techmahindra.com
Components: Platform>Apps
Labels: -Needs-Bisect -Type-Bug-Regression Triaged-ET M-64 OS-Linux OS-Mac Type-Bug
Status: Untriaged (was: Unconfirmed)
Able to reproduce this issue on reported version 62.0.3202.89, 61.0.3163.100, latest stable 62.0.3202.94 and latest Canary 64.0.3266.0 using Windows 10, Ubuntu 14.04 and Mac 10.12.6.
The issue is seen from M-50 (50.0.2641.0). Hence considering this issue as Non-Regression and marking it as Untriaged and removing Needs-bisect label.
783796.mp4
862 KB View Download
Thanks for looking at this!  Just FYI...I have also reproduced this in Firefox.  For the Chrome Version 61.0.3163.100 (Official Build) (64-bit) that I reported does work when attempting the attachment process, that is on Windows 7, however, Firefox version 56.0.2 (64 Bit) on the same Windows 7 box will not work. 

My system needs to reboot for other updates, so I expect Chrome will update after closing it down as well.  At this moment, my currently running version of Chrome will still attach the file from Drive.  Should I collect any logs while this version of Chrome is working properly?  If so, please let me know what/how to collect the needed logs.

Sign in to add a comment