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Issue 783760 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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cannot print anything from Google

Reported by lesueurm...@gmail.com, Nov 10 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

Steps to reproduce the problem:
1. try to print anything
2. screens goes blank
3. 

What is the expected behavior?
print

What went wrong?
no idea

Did this work before? Yes dont know, last week

Chrome version: 61.0.3163.100  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 27.0 r0
 
Cc: susanjuniab@chromium.org
Labels: Needs-Feedback Needs-Milestone
lesueurmichele1@ Tested this issue on Windows 7 and Mac OS 10.12.6 using the latest Stable 62.0.3202.89 and Canary 64.0.3266.0 and unable to reproduce the issue by following the below steps.

1. Launched Chrome and opened a webpage. eg. Wikipedia page
2. Hit Ctrl-P and can see that the print preview is seen without any issues and able to print. No issues are observed.
Attached is the screen shot for reference.

Request you to please retry the issue by updating Chrome to the latest Stable and update the thread with the observations.

Thanks...


783760.png
516 KB View Download
Our web app requires Chrome and I've heard of 2 instances now of the same behaviour. We haven't been able to reproduce either, but I'm suspecting that it's something with a specific printer. Both instances were on Windows. In one case, I captured these details: https://whatsmybrowser.org/b/NP357SC
Status: WontFix (was: Unconfirmed)
Closing issue as Wontfix due to lack of feedback requested (C#1)but not provided by the reporter. If the issue still exists please open a new issue with the details requested.

Thanks..!

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