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Issue 783429 link

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Issue metadata

Status: Archived
Owner: ----
Closed: Nov 12
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Chrome OS hangs on shutdown/reboot and has to be hard reset

Reported by ad...@mattprager.com, Nov 9 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10032.21.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.26 Safari/537.36
Platform: 10032.21.0 (Official Build) beta-channel cyan

Steps to reproduce the problem:
1. Shutdown or reboot Chrome OS.
2. Shutdown process starts and screen goes black but never reboots or shuts down.
3. Eventually, a hard reboot - pressing the power button for 5-10 seconds - is required to restart Chrome OS.

What is the expected behavior?
Chrome should shutdown or reboot as expected.

What went wrong?
I don't know if crash reports capture what's going on during a shutdown but, if so, I uploaded two of them that might point to the source of this bug.
1fd2170575b568c0
bfe0061f785593e2

Did this work before? N/A 

Chrome version: 63.0.3239.26  Channel: beta
OS Version: 10032.21.0
Flash Version: 27.0.0.180
 

Comment 1 by vsu...@chromium.org, Nov 10 2017

Components: OS>Kernel
Project Member

Comment 2 by sheriffbot@chromium.org, Nov 12

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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