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Issue 782702 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Chrome 62 on macOS Hight Sierra laggy.

Reported by a...@codecraft.at, Nov 8 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.89 Safari/537.36

Example URL:

Steps to reproduce the problem:
Problem with scroll:

1. Open a website
2. keep mouse untouched for a few seconds.
2. Try to scroll
3. The scrolling is triggered after 1 second, with some skipping
4. repeat from step 2

Problem with video:

1. Start any video (youtube, vimeo, facebook...)
3. Wait a while
4. Move mouse
5. Video pauses while sound keeps playing and catches up with skipped frames
6. Don't touch anything
7. After a few seconds the video pauses again while sound keeps playing and then catches up with skipped frames

What is the expected behavior?
Smooth experience and video-playback across all websites 

What went wrong?
Scrolling not smooth in the first second
Video pauses when moving mouse

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? Yes 61

Does this work in other browsers? N/A

Chrome version: 62.0.3202.89  Channel: stable
OS Version: OS X 10.13.1
Flash Version:
 

Comment 1 by e...@chromium.org, Nov 8 2017

Labels: Needs-Feedback
Have you tried using a clean chrome profile? Any particular sites it is happening on?
Cc: shrike@chromium.org
Labels: Needs-Bisect Hotlist-HighSierra
Can you collect a chrome://tracing trace during the lagginess?

Comment 4 by a...@codecraft.at, Nov 9 2017

There is no particular site or video where it happens.

I've tried different options and all show the same behaviour
- Private mode, Guest mode
- Chrome canary (no profiles at all)
- Opera (which uses Chromium)

Since the tracing doesn't show the time, but only the seconds, I've observed the time when the lagginess happens, wrote it down and compared it to the tracing-record. 

It matches exactly with the recordings.

Attached you can find 2 recordings. 
One where I watched a youtube video and moved the mouse  a few times during playback. 

The other one I recorded during a normal browsing and scrolling on a website.


trace_chrome_highsierra_lag_youtube.json.gz
9.0 MB Download
trace_chrome_highsierra_lag_scrollwebsite.json.gz
8.5 MB Download
Project Member

Comment 5 by sheriffbot@chromium.org, Nov 9 2017

Cc: e...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "eae@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by kochi@chromium.org, Nov 9 2017

Components: -Blink Blink>Scroll
Assigning Blink>Scroll, but feel free to re-assign to appropriate team once
the trace is analyzed and more clear idea about the problem is identified.

Comment 7 by hdodda@chromium.org, Nov 10 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
Tested the issue on MAc os 10.13 Beta High Sierra using chrome M62 #62.0.3202.89 and M64 #64.0.3264.0 and followed the steps mentioned in comment #0.

Attached screencast for reference.

@add-- Could you please check attached screencast and confirm us if we have missed any steps in reproducing the issue and also please help us in traiging this issue.

Thanks!
782702.mp4
11.3 MB View Download

Comment 8 by a...@codecraft.at, Nov 10 2017

Hey hdodda,

as I can see in your amazon-demo. you've moved the mouse before you started scrolling. Right? So, that moment you moved the mouse, the browser already should have lagged, but it can't be seen because there's no movement like scrolling.

In your youtube-demo you did everything right, as far as I can see, but strangely the lag doesn't occur. 

Attached you can find my screen recording demoing the youtube-playback lag.
The youtube-example I used was this one: https://www.youtube.com/watch?v=Ja_GMU7-sjs

Cheers,
Adis


youtube_lag.mp4
4.6 MB View Download
Project Member

Comment 9 by sheriffbot@chromium.org, Nov 10 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 10 by a...@codecraft.at, Nov 10 2017

Also I noticed that you're using 10.13 beta, while I'm on 10.13.1, but I don't know how much of a difference this generally is.

Comment 11 Deleted

Comment 12 by a...@codecraft.at, Nov 12 2017

Could it be that Apple secretly pushed a hotfix for this issue? I noticed that the lag doesn't occur anymore.

I didn't do anything on my side.
Labels: -Needs-Bisect Triaged-ET Needs-Triage-M62
Status: WontFix (was: Unconfirmed)
As per comment#12 issue is no longer reproducible. Hence marking this issue as wont-fix. 

@Reporter: Please feel free to raise a new issue if issue occurs again.

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