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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug
Team-Security-UX



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Unable to grant microphone permission to hangouts mole in gmail

Project Member Reported by chaorenl@chromium.org, Nov 4 2017

Issue description

Chrome Version       : 64.0.3253.3 (Official Build) dev (64-bit) (cohort: Dev)

What steps will reproduce the problem?
(1) Receive (or make) call in gmail with the hangouts mole
(2) Get error: "Hangouts needs access to your microphone to make calls. Click the blocked media icon at the top of your browser."
(3) Click the blocked media icon.
(4) Select "Always allow https://hangouts.google.com too access your microphone"

What is the expected result?
I can make and receive calls.

What happens instead?
Selecting "Always allow https://hangouts.google.com too access your microphone" does nothing, it always gets reverted the next time I click the icon.


Please provide any additional information below. Attach a screenshot if
possible.

First screenshot shows the hangouts mole, the error message, and the blocked media icon.
Selecting "Always allow https://hangouts.google.com too access your microphone" then Done does nothing.
The radio button always reverts back to "Continue blocking microphone access" when I click the block media icon again.

Second screenshot shows my microphone settings. Both https://hangouts.google.com and https://mail.google.com are already set to allowed.
 
blocked.png
48.7 KB View Download
microphone.png
20.7 KB View Download
Cc: mmanchala@chromium.org
Components: UI>Browser>Permissions>Indicators
Labels: Needs-Feedback Needs-Traige-M64
Unable to reproduce the issue on Windows and Ubuntu 14.04 using reported version #64.0.3253.3 and on canary #64.0.3261.0.

chaorenl@ Could you please recheck this issue by creating a new profile under chrome://settings with no apps or extensions by upgrading to latest canary and also please provide OS details
Status: WontFix (was: Unconfirmed)
This is the same root cause as https://bugs.chromium.org/p/chromium/issues/detail?id=781126. We need to fix gmail. See b/68915210

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